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Senior Site Reliability Engineer - Payward Services

KrakenUnited Arab Emirates, UAE4 weeks agoSenior
Senior

Skills

engineeringdesignproject management

About This Role

Overview

  • The team
  • This role is fully remote, with a strong preference for candidates in EU timezones.
  • The Payward Services (PWS) business unit powers Kraken's B2B and institutional product suite, serving external partners and institutional clients under contractual SLAs.
  • As a Senior SRE, you will partner with PWS development and operations teams to manage infrastructure, improve CI/CD pipelines, and support operational excellence.
  • You will bring expertise in infrastructure, monitoring, and automation to ensure performant, resilient, and continuously improving services.
  • The opportunity
  • Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration
  • Provide operational support across multiple teams, helping debug issues in staging and production environments
  • Participate in incident response and post-incident reviews to improve system resilience
  • Consult with teams on performance, monitoring, and alerting best practices with awareness of partner-facing SLA commitments
  • Build tooling, automation, and dashboards to improve observability and empower development teams
  • Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles
  • Collaborate with developers, QA, and product managers to streamline development and release cycles
  • Support a fully distributed team operating across multiple timezones

Skills

  • you should HODL
  • 5+ years in DevOps or SRE role
  • Proficiency with hybrid-cloud infrastructure environments
  • Git source version-control and CI/CD configuration proficiency
  • Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana
  • Ability to debug complex distributed systems, networks, and Linux operating systems issues
  • Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus)
  • Strong scripting skills (Bash, Python, or Go)
  • Self-starter capable of thriving independently and remotely in fast-paced environments

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