Senior Site Reliability Engineer

About the role:

Responsibilities:

• On-call and incidents: Triage alerts, investigate across apps and infrastructure (including Java services and data stores), lead or co-lead outage response, and drive RCA plus durable fixes.
• Partnership: Active triage with feature teams; support production releases and maintenance windows (coordination, validation, and monitoring); influence designs for observability, scalability, resiliency, and security.
• ECS: Support reliability and operations of Amazon ECS services (deploys, monitoring, troubleshooting).
• Platform: Proactively operate and improve AWS and managed services (e.g. RDS, ElastiCache, OpenSearch); capacity planning, performance tuning, and cost/efficiency work.
• Engineering: Build Python tooling and automation (scheduled jobs, CI integrations, reporting) and document runbooks for recurring operational work.
• Leadership: Mentor peers and act as technical lead when senior staff are unavailable.

Qualifications:

• Bachelor’s in CS or related field, or equivalent practical experience.
• 6-9 years on large-scale Linux/UNIX production systems; 3+ years in a SRE, platform, or similar role with real production ownership.
• Strong Python/Scripting for production tooling; able to read and debug Java services in production.
• AWS at scale; MySQL and MongoDB; debug distributed server applications
• Hands-on experience with observability tools (metrics, logs, tracing, and APM) for monitoring, alerting, and production troubleshooting.
• Solid monitoring, alerting, and performance troubleshooting; clear communication during incidents and in writing.
• Effective team player in a distributed, fast-moving engineering org.