{bc}
Apply
greenhouse

Senior Service Technician, Hayward

Lucid Motors
Hayward, USA
Senior · 4+ years experience
Onsite
$39 — $54 USD / hour
Discovered 1 weeks ago
Communication

Full Job Posting

Responsibilities:

  • Confidently repair electro-mechanical issues and perform diagnostics
  • Ability to perform advanced EV repairs at partner locations and Service Centers
  • Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
  • Accurately document client concerns for diagnosis and repair
  • Invoice and collect payment
  • Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
  • Review appointment schedule to plan travel time and visit duration for mobile services
  • Ability to travel in assigned territory and other service locations
  • Other duties as assigned

Qualifications:

  • 4+ years of experience as a Service Technician or Diagnosis Technician
  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) – (Required)
  • Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
  • Experience in luxury automobile repair environments
  • Self-sufficient, highly organized and comfortable working independently and as part of a team
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Proficient in Microsoft Office as well as learn proprietary DMS software
  • Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

  • Previous Mobile Service Technician experience
  • ASE Certified Master Technician
  • INDFS
  • At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
  • Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
  • Base Pay Range (hourly)
  • $39 — $54 USD
  • Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
  • Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
  • Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
  • Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
  • To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Lucid Motors

Verkoop Adviseur Automotive, Hilversum

, USA

Discovered Today

Staff Global Supply Chain Manager, Raw Materials

Phoenix, USA

Discovered Today

Staff Global Supply Chain Manager, Raw Materials

Southfield, USA

Discovered Today

Sales Specialist Automotive, Hilversum

, USA

Discovered Today

Service Concierge - King of Prussia, PA

King of Prussia, USA

Discovered Today

Parts Advisor, Houston ( 2nd Shift )

Houston, USA

Discovered Today

Associate Material Planner

King Abdullah City, KSA

Discovered TodayFull-time

Sr. Test Engineer (Inverter)

Riyadh, KSA

Discovered Yesterday