Senior Security Sales Manager
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Key skills for this role
About the Role
Overview The Senior Manager – Account Management is accountable for end-to-end ownership of a portfolio of strategic accounts, driving growth, retention, and executive trust across CPX’s priority sectors.
Key Skills for This Role
Full Job Posting
Senior Manager – Account Management
is accountable for
end-to-end ownership of a portfolio of strategic accounts
, driving growth, retention, and executive trust across CPX’s priority sectors.
This role sits within the sector sales team and reports directly to the
Sector Lead
.
The individual is expected to operate as a
mini–business owner for their accounts
—owning account strategy, pipeline execution, forecasting accuracy, partner alignment, and customer satisfaction—while coordinating closely with Pre-Sales, Delivery, Alliances, Bid Management, and Commercial Operations.
This is a
hands-on, quota-carrying role
with clear expectations around execution discipline, leadership maturity, and proactive client engagement.
Account Ownership & Client Leadership
- Own the overall account strategy and commercial outcomes for assigned key accounts, aligned with sector priorities and CPX growth objectives.
- Act as the primary trusted advisor to customer stakeholders, including senior and executive leadership.
- Build and maintain deep, multi-threaded relationships across business, technology, security, and procurement stakeholders.
- Serve as account executive sponsor internally—ensuring clarity of ownership, priorities, and decision-making.
Growth, Pipeline & Revenue Execution
- Drive revenue growth, renewals, upsell, and cross-sell across CPX’s cybersecurity portfolio.
- Own pipeline creation, qualification, progression, and close plans for all opportunities within the account.
- Ensure opportunities are well-shaped, properly governed, and aligned with margin, risk, and delivery expectations.
- Meet or exceed quarterly and annual revenue, pipeline, and forecast commitments.
Account Planning & Sales Discipline
- Lead structured account planning for priority accounts, coordinating inputs from Pre-Sales, Delivery, Alliances, and Commercial Ops.
- Maintain high standards of CRM hygiene, forecasting accuracy, and reporting discipline.
- Clearly communicate monthly and quarterly account progress, risks, and actions to the Sector Lead and leadership.
- Proactively flag risks to renewals, delivery, or client satisfaction—bringing solutions, not just issues.
Internal & Cross-Functional Leadership
- Orchestrate cross-functional teams (Pre-Sales, Delivery, Bid Management, Partnerships, Finance, Legal) to deliver seamless client outcomes.
- Ensure smooth handover from sales to delivery and stay engaged through execution to protect client trust and commercial outcomes.
- Take ownership of issue escalation and resolution, managing client expectations professionally and decisively.
- Act as a role model for execution discipline, accountability, and collaboration within the sales team.
Partner & Ecosystem Engagement
- Work closely with strategic partners (e.g., Microsoft and others) to drive co-sell motions, joint pursuits, and solution-led selling.
- Identify and leverage partner funding, programs, and joint value propositions where relevant.
- Ensure partner engagement is purposeful, well-governed, and aligned with account objectives.
Market & Client Insight
- Stay current on cybersecurity trends, regulatory developments, and sector-specific risks relevant to assigned accounts.
- Translate client challenges into clear commercial opportunities for CPX.
- Provide structured feedback to leadership on market signals, competitor activity, and client needs.
Success Measures (What “Good” Looks Like)
- Consistent achievement of revenue, pipeline, and margin targets
- High-quality, predictable forecasts with minimal surprises
- Strong executive relationships and referenceable customers
- Well-run accounts with clear plans, clean governance, and proactive issue management
- Effective collaboration across sales, delivery, and partners
Experience
- 8–12 years of experience in enterprise or strategic account management, preferably within cybersecurity, technology, or complex B2B services.
- Proven track record of owning and growing large, complex accounts in regulated or critical sectors.
- Demonstrated experience engaging senior executives and C-level stakeholders.
- Strong background in pipeline management, deal structuring, and forecast ownership.
- Experience working in matrixed organizations with multiple internal stakeholders.
Education
- Bachelor’s degree in Business, Technology, Engineering, or a related field.
- Relevant cybersecurity or vendor certifications are a plus (not mandatory).
Skills & Competencies
- Strong commercial judgment and execution discipline
- Executive-level communication and stakeholder management skills
- Ability to simplify complex technical solutions into clear business value
- Confident negotiator with a focus on long-term client value
- Highly organized, data-driven, and comfortable with CRM and reporting tools
- Mature, accountable, and calm under pressure—especially during escalations
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