Senior Quality and Point of Care Testing Technologist
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Key skills for this role
About the Role
Leads quality management, oversees Point of Care Testing governance, ensures compliance with regulations, and requires a Bachelor's degree and DHA license.
Key Skills for This Role
Full Job Posting
• Quality Management & Accreditation Leadership
- Leads routine QC, QA, and quality improvement (QI) activities across all laboratory sections.
- Ensures full compliance with CAP, ISO 15189, JCI, and UAE regulatory standards through audits, gap assessments, and readiness checks.
- Coordinates the complete proficiency testing (PT) cycle, including enrollment, logistics, performance evaluation, and follow-up actions.
- Reviews and validates QC, calibration, verification, and validation data to ensure analytical accuracy and compliance.
- Supports Section Supervisors with document control, SOP lifecycle management, and controlled document compliance.
- Collects, analyses, and reports quality indicators (KPIs), non-conformities, and improvement trends.
- Investigates complaints, deviations, incidents, and supports root-cause analysis and CAPA implementation.
- Monitors reference laboratory service performance, turnaround times, and quality indicators.
- Oversees quality assurance and service standards within phlebotomy/blood collection areas, including customer satisfaction monitoring.
Point Of Care Testing (Poct) Governance
- Leads and oversees the enterprise-wide POCT program across all hospital and clinic locations.
- Develops and maintains POCT policies, SOPs, competency frameworks, and training programs in coordination with Clinical Education.
- Oversees POCT device evaluation, validation, implementation, and ongoing performance monitoring.
- Coordinates POCT user onboarding, competency assessment, re-certification, and audit compliance.
- Maintains the POCT database, ensuring accurate logs, QC documentation, analyser records, and incident reporting.
- Ensures reliable LIS/middleware integration, data accuracy, connectivity functionality, and KPI reporting.
- Advises Nursing, Medical, and operational teams on POCT compliance, performance issues, and quality requirements.
- Prepares POCT KPI dashboards, incident summaries, and performance reports for leadership and committee review.
- Supports POCT Committee governance, contributes expert advice, and leads cross-department quality improvement initiatives.
- Guides leadership on POCT-related costs, device procurement, and resource requirements.
Safety, Risk Management & Compliance
- Oversees laboratory and POCT safety programs, including hazard reporting, safety audits, and training compliance.
- Leads investigations related to safety incidents, POCT errors, and equipment malfunctions.
- Works with Infection Control, Risk Management, Quality, and Patient Safety on compliance and corrective action planning.
- Ensures all laboratory and POCT practices follow UAE regulatory and organisational safety policies.
Operational & Technical Support
- Provides senior technical expertise in QC interpretation, validation principles, and workflow optimisation.
- Supports standardisation of laboratory and POCT processes across multi-site operations.
- Utilises digital tools (LIS, middleware, dashboards) for reporting, trending, and quality oversight.
- Assists with new service setup, laboratory expansion projects, and quality system enhancements.
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