Senior QA Engineer
Role Overview
Hays is seeking a Senior QA Engineer for a contract position in Riyadh, Saudi Arabia. This role supports a large-scale CRM and customer engagement transformation program built on Microsoft technologies. The Senior QA Engineer will be responsible for ensuring quality across application enhancements, integrations, releases, and ongoing support activities within an Agile delivery environment.
Key Skills for This Role
Full Job Posting
About the Role
Hays is seeking a Senior QA Engineer for a contract position in Riyadh, Saudi Arabia. This role supports a large-scale CRM and customer engagement transformation program built on Microsoft technologies. The Senior QA Engineer will be responsible for ensuring quality across application enhancements, integrations, releases, and ongoing support activities within an Agile delivery environment.
Key Responsibilities
- Develop and execute test strategies, test plans, test cases, and test data.
- Perform functional, integration, regression, API, and performance testing.
- Validate Dynamics 365 customizations, workflows, and integrations.
- Execute end-to-end testing across CRM and related platforms.
- Identify, document, track, and manage defects through resolution.
- Support User Acceptance Testing (UAT) activities and release validation.
- Collaborate closely with business analysts, developers, and stakeholders.
- Contribute to continuous improvement of QA processes and testing standards.
Required Qualifications and Experience
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
- 5-10 years of experience in enterprise application testing.
- Hands-on experience with Microsoft Dynamics 365.
- Experience testing Power Platform solutions.
- Strong knowledge of API testing and integration validation.
- Experience with Azure DevOps, JIRA, or similar test management tools.
- Proficiency with Postman and test automation tools.
- Experience working in Agile/Scrum delivery environments.
- ISTQB Certification is preferred.
- Strong analytical, communication, and problem-solving skills.
Technical Environment
The role operates within a technical environment that includes Microsoft Dynamics 365, Power Platform, Dataverse, Azure Services, Azure DevOps, REST APIs, Postman, and various test automation frameworks.
Preferred Experience
- Experience with enterprise CRM transformation projects.
- Cloud-based application testing experience.
- Familiarity with release management and managed services environments.
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