Senior Project Manager, Transformation Office

Gen II Fund Services is looking for a Senior Project Manager to manage a variety of Enterprise level, client-facing, and regulatory projects as well as lead process improvement initiatives. This role combines traditional project management expertise with client relationship management, focusing on delivering client-specific solutions, and technology enablement projects. You'll be the trusted point of contact who ensures seamless project execution while maintaining strong relationships and managing expectations throughout the project lifecycle.

Project Delivery & Execution

Lead end-to-end management of assigned projects including technology enablement and data remediation initiatives as well as process improvement

Develop comprehensive project plans with clear milestones, dependencies, and resource allocations

Coordinate cross-functional teams including IT, Operations, Data Management, and Business Units

Understand interdependencies between technology, operations, and business needs to drive successful project outcomes

Exhibit strong initiative and ownership by proactively addressing issues, conflicts, dependencies, and critical path deliverables, driving projects to successful completion with minimal oversight

Monitor project progress and proactively address risks, issues, and scope changes

Ensure projects are delivered on time, within budget, and meet quality standards as set forth by the PMO

Technology Enablement

Organize and implement transparent technology change management process.

Manage technology enablement initiatives that enhance client service delivery capabilities

Collaborate with technical teams to implement system enhancements and integrations

Ensure proper testing, validation, and documentation of all technical deliverables

Stakeholder Management & Communication

Provide comprehensive project reporting to clients, internal leadership, and executive stakeholders

Manage vendor relationships and third-party integrations as required for project success

Interface with Business Unit Leaders and Finance teams for ROI analysis and cost management

Escalate critical issues appropriately while maintaining client confidence

Core Experience Requirements

Minimum 7-10 years of project management experience

Proven track record managing complex technology and data projects in financial services

Experience with global fund administration or asset management operations preferred

Strong background in system implementations and process improvement initiatives, preferred

Strong risk management skills with ability to anticipate and mitigate project risks

Experience with change management and user adoption strategies

Leadership & Communication

Exceptional client relationship management skills with experience managing C-level stakeholders

Strong presentation and communication skills for both technical and non-technical audiences

Experience leading cross-functional teams and managing competing priorities

Demonstrated ability to influence without authority and build consensus across diverse stakeholder groups

Must demonstrate exceptional emotional intelligence and ability to manage difficult client situations