Senior Project Manager - 12 Month FTC
Role Overview
The Senior Project Manager will be accountable for the successful delivery of Joint Target Operating Model (JTOM) initiatives with our strategic third-party vendor, FNZ.
The role will have a strong external delivery interface, with day-to-day responsibility for managing activity across a variety of new joint operating model initiatives outside of the pure platform and associated Platform Transformation activities.
It will focus on ensuring complex delivery initiatives are planned, governed and executed effectively, with clear ownership of scope, dependencies, risks, issues, reporting and stakeholder engagement.
Working closely with the TOM Portfolio Director, Business Leads and third-party suppliers, you will drive delivery across initiatives that support the future joint operating model.
This will include coordinating plans and dependencies across business functional areas and FNZ while ensuring delivery remains owned, governed and directed through the appropriate internal portfolio and programme structures.
The successful candidate will bring experience of delivering complex change in financial services, ideally in environments involving material vendor, platform or outsourced service arrangements.
Full Job Posting
Job description
Lead the end-to-end daily management of joint operating model initiatives from mobilisation through to implementation and transition into operation.
Develop, maintain and actively manage integrated delivery plans, milestones, dependencies and roadmaps across internal teams and delivery partners.
Manage delivery risks, issues, assumptions and dependencies, ensuring appropriate escalation through portfolio governance or relevant programme governance based on sensitivity and impact.
Manage project governance activities including steering committees, working groups, delivery forums and executive reporting.
Prepare clear reporting, governance materials and decision support for senior stakeholders, portfolio governance and ExCo where required.
Coordinate stakeholder engagement across business, technology, operations, finance, risk and vendor teams to maintain alignment, delivery momentum and clear ownership across organisational boundaries.
Support transition planning, operational readiness and handover activity, ensuring new or changed services can be embedded effectively into business-as-usual operations.
Manage and resolve escalations while maintaining stakeholder confidence and delivery focus.
Experience of delivering complex change initiatives within Financial Services, ideally in platform, pensions, wealth, investment administration or outsourced servicing environments.
Strong understanding of outsourced service arrangements, including vendor delivery management, commercial sensitivities, service transition, operational readiness and supplier governance.
Experience of operational readiness or transition / transfer activities with businesses and vendors.
Proven experience managing multiple workstreams, complex dependencies and competing priorities across internal teams and external suppliers.
Strong understanding of project governance, risk management, controls and regulatory considerations in a financial services context.
Excellent stakeholder management skills, including C-suite engagement.
Experience preparing high-quality reporting materials and decision papers for senior stakeholders.
Excellent communication, facilitation and presentation skills.
Ability to influence without direct authority in a matrix organisation and across supplier boundaries.
Strong analytical and problem-solving capabilities, with the ability to bring structure and clarity to complex delivery challenges.
Good IT skills including all elements of Microsoft Office.
Direct experience working with FNZ, or a comparable platform, technology vendor or outsourced administration partner.
Experience supporting joint operating model transformation activity involving pension, wealth or investment administration platforms.
Experience managing delivery across outsourced service models where responsibilities are shared between internal teams and external providers.
Strategic thinking and understands organisational objectives, aligning delivery activity to strategic outcomes.
Builds credibility and gains commitment from senior stakeholders across the organisation.
Resilience and adaptability in a highly regulated, deadline-driven environment
Strong negotiation and influencing skills
Commitment to high standards of governance and client outcomes
Drives projects to successful outcomes whilst balancing risk, quality, time and cost.
Delivers clear, concise and impactful communication tailored to different audiences.
Challenges existing approaches and drives improvements to processes, frameworks and ways of working.
Ability to flex time management responsibilities and stay calm under pressure.
Self-motivated and able to act on own initiative
About Nucleus Financial Platforms Group
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