Senior Project Lead (US)

Job Summary

Key Responsibilities

• Configuration & Environment Validation
• Validate end-to-end configuration of UKG building blocks, including:
• Business Structure
• Accruals
• Pay Rules / Work Rules
• Display Profiles & Preferences
• KPI Builder
• Security Roles & Permissions
• Support environment strategy validation (Dev/Test/Prod) including:
• Data refresh cycles
• Configuration versioning
• Migration validation using Setup Data Manager (SDM)
• Quality Assurance & Testing Execution
• Design, develop, and execute comprehensive test strategies and test plans for UKG Pro WFM implementations and enhancements
• Build, maintain, and expand automated test suites using TestAssure
• Perform manual testing for complex or high-risk scenarios where automation is not feasible
• Develop scenario-based test cases covering real-world conditions such as split shifts, clopening, and minor scheduling
• Execute boundary, edge case, and negative testing to validate system resilience
• Perform cross-module testing to ensure seamless interaction between Forecasting, Scheduling, Timekeeping, and Attendance
• Functional Validation (UKG WFM Modules)
• Validate system functionality across key modules including:
• Forecasting (historical trends, ML-based forecasting)
• Scheduling & schedule rules
• Timekeeping & pay policies
• Strategic Workforce Planning (SWP)
• Attendance and Attestation
• Employee Self Service (ESS)
• Events & Notifications
• Reporting & Dataviews
• Ensure configurations and outputs align with business expectations and operational workflows
• Compliance & Risk Management
• Validate compliance with Fair Workweek / Predictive Scheduling laws (e.g., NYC, Seattle, Chicago, San Francisco)
• Ensure adherence to minor labor laws, break rules, and scheduling constraints
• Support SOX audit readiness, including validation of pay policies, integrations, and controls
• Test pay rules, work rules, and schedule rules to ensure accurate and compliant pay outcomes
• Defect Management & Reporting
• Log, track, prioritize, and retest defects using Jira
• Provide clear, actionable defect documentation with reproducible steps and impact assessment
• Generate test reports and quality metrics to communicate readiness and risk
• Partner with engineering and product teams to ensure timely defect resolution
• Collaboration & Stakeholder Engagement
• Collaborate with Store Operations, HR, Payroll, Legal, and IT teams to validate business-critical workflows
• Participate in requirement reviews, solution design discussions, and release planning
• Provide feedback on system usability, performance, and operational impact
• Act as a quality advocate, ensuring workforce solutions meet both functional and compliance standards
• Hands-on experience with UKG Pro Workforce Management (UKG WFM / Kronos)
• 5+ years of experience in Quality Assurance, with a focus on enterprise applications
• Experience with test automation tools (TestAssure preferred)
• Strong understanding of workforce management processes including scheduling, timekeeping, and payroll
• Experience with defect tracking tools such as Jira
• Strong written and verbal communication skills
• Ability to work U.S. onshore hours
• Experience supporting retail workforce management environments
• Knowledge of labor laws and compliance requirements (predictive scheduling, minors, break rules)
• Experience validating SOX controls and audit processes
• Familiarity with Setup Data Manager (SDM) and UKG configuration migration
• Experience working within Agile delivery frameworks
• Background in test strategy design for highly configurable platforms

Skill Requirements

Other Requirements

Qualifications

• Hands-on experience with UKG Pro Workforce Management (UKG WFM / Kronos)
• Experience with defect tracking tools such as Jira
• Familiarity with Setup Data Manager (SDM) and UKG configuration migration

Preferred Qualifications

• Experience with test automation tools (TestAssure preferred)