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Senior Program Specialist

U.S. Pharmacopeia
IND
Full-time
Entry
Onsite
Discovered 1 months ago
Project coordinationData management and reportingPerformance metric trackingSalesforceTableauJira

Full Job Posting

Role overview

The Verification Programs Coordinator is an individual-contributor role in the Programs, Regional Operations and Strategy Division, reporting to the Senior Manager, Market Development, Verification Programs.

The role supports operational execution and administrative management of USP Verification Programs, including project coordination, data management, reporting, and process improvement.

The work supports program effectiveness and growth and USP’s public-health mission of increasing access to high-quality medicines and standards.

Responsibilities

  • Coordinate project activities with Verification staff and stakeholders, including performance tracking, meeting scheduling, supporting materials, action items, and records.
  • Develop processes, reports, and presentations with USP tools such as Salesforce, Tableau, Jira, and Adobe.
  • Manage systems and process projects that improve visibility and accountability for program performance and customers.
  • Assist with revenue and invoice tracking; collect and enter data from multiple sources and create pipeline-management reports and queries.
  • Prepare reporting documents and presentations by deadlines and contribute to program projects and initiatives.
  • Capture customer call reports and action items in the CRM platform.
  • Improve and standardize project processes, support cross-functional work, escalate issues requiring management input, and assist with special projects.

Required qualifications

  • Bachelor’s degree.
  • At least five years of relevant professional experience, combining relevant project management skills and/or a scientific background.
  • Strong interpersonal skills and ability to work across teams in a matrixed environment.
  • Demonstrated ability to prioritize effectively and manage multiple projects efficiently.
  • Strong organizational skills.

About USP

USP advances public health through trusted standards, research, and programs, and describes its culture as inclusive and collaborative.

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