Senior Program Manager
Role Overview
The Senior Program Manager governs and delivers complex, strategic client-facing application and technology programs.
The role coordinates multidisciplinary teams and maintains control of scope, schedules, resources, revenue, and costs.
Key Skills for This Role
Full Job Posting
About the company
LGI Healthcare Solutions develops software used by healthcare organizations and describes AI as part of its next generation of mission-critical solutions.
Role overview
The Senior Program Manager governs and delivers complex, strategic client-facing application and technology programs.
The role coordinates multidisciplinary teams and maintains control of scope, schedules, resources, revenue, and costs.
Program delivery and governance
- Lead programs from planning through deployment and stabilization, establishing governance, decision-making, performance measures, and reporting.
- Track projects, schedules, dependencies, milestones, and outcomes; align delivery with client, contractual, and organizational priorities.
- Monitor program performance and act promptly on deviations.
Planning, finance, and risk
- Plan and monitor schedules, resources, revenue, billing, effort budgets, costs, and commitments; anticipate capacity and expertise needs.
- Identify financial variances, assess proposed scope, schedule, and resource changes, and provide information for decisions.
- Manage risks, dependencies, constraints, issues, and changes; assess impacts and implement mitigation and action plans.
Leadership and client relationships
- Lead teams and stakeholders without direct managerial authority, clarify priorities, facilitate trade-offs, and promote accountability.
- Act as primary client contact, build trusted relationships, communicate progress and risks, and manage expectations and sensitive situations.
Practice improvement
- Improve program and project management standards and practices to increase predictability, efficiency, and execution quality.
- Use data, digital tools, and approved AI capabilities to support analysis, planning, and decisions.
Qualifications
- Bachelor’s degree in business administration, information systems, computer science, engineering, project management, or a related field.
- At least 10 years of relevant technology project or program management experience.
- PMP certification or recognized project or program management training is a strong asset.
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