Senior Product Portfolio Manager
Role Overview
Own the commercial success and lifecycle management of the Mitel WX GoForward Unified Communications portfolio.
Bridge Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to support go-to-market strategy, market adoption, pricing, profitable growth, and release launches.
Key Skills for This Role
Full Job Posting
Role overview
Own the commercial success and lifecycle management of the Mitel WX GoForward Unified Communications portfolio.
Bridge Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to support go-to-market strategy, market adoption, pricing, profitable growth, and release launches.
Responsibilities
- Own Mitel WX GoForward and go-to-market portfolio strategy with technical product lifecycle management leadership; define market positioning and value proposition.
- Champion the portfolio across the organization and develop launch plans for major releases and new capabilities.
- Monitor adoption, market feedback, and competitive positioning; drive business growth and market penetration.
- Define adoption strategy for direct sales channels and collaborate with regional teams on direct and indirect sales adoption.
- Own commercial packaging and pricing; analyze commercial models, develop business cases, and support margin optimization and revenue growth.
- Plan the portfolio lifecycle with PGM and manage migration from legacy unified communications applications to Mitel WX.
- Align with Service Portfolio lifecycle and Mitel Secure Cloud product lifecycle teams; define and request Q2C requirements for commercial readiness.
- Develop sales messaging and competitive positioning, deliver regular sales webinars, and prepare monthly business reports, governance reviews, and business forecasts.
Required experience and knowledge
- 5+ years in Product Management, Portfolio Management, Product Marketing, or Business Management.
- Strong understanding of Unified Communications and Contact Center markets.
- Experience with hybrid or private communications solutions, or SaaS or cloud communication platforms.
- Experience owning go-to-market for software products and developing pricing and commercial models.
- Executive stakeholder management, program management, sales enablement, and launch management experience.
- Business case and financial analysis experience; knowledge of channel and partner-led business models.
Advantageous experience
- Enterprise software product lifecycle management experience is advantageous.
- Familiarity with CPQ, licensing, subscription, and Q2C processes is advantageous.
- Exposure to regulated industries and vertical applications is advantageous.
Benefits
- Benefits include medical, dental, vision, life and disability insurance, RRSP matching, paid time off, an Employee Assistance Program, and reward and recognition programs.
- Benefits may vary based on full-time or part-time employee status.
Hiring process and inclusion
The employer may use artificial intelligence tools to screen resumes and match candidates; the hiring team also reviews applications and hiring managers make final decisions.
The employer states a commitment to workforce diversity and offers disability-related accommodations during recruitment and selection.
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