Senior Product Manager
Role Overview
Kaseya seeks an experienced, strategic, customer-focused Senior Product Manager for its Professional Services Automation module.
The role defines and supports desirable, feasible, viable, and sustainable products that meet customer needs.
This senior individual contributor partners with cross-functional teams, executive leadership, and PSA Product Managers on product vision, roadmap, and features.
Key Skills for This Role
Full Job Posting
About Kaseya
Kaseya provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations.
Its platform helps organizations manage, secure, and automate IT environments.
Position summary
Kaseya seeks an experienced, strategic, customer-focused Senior Product Manager for its Professional Services Automation module.
The role defines and supports desirable, feasible, viable, and sustainable products that meet customer needs.
This senior individual contributor partners with cross-functional teams, executive leadership, and PSA Product Managers on product vision, roadmap, and features.
Responsibilities
- Contribute to strategic planning and align product strategy with company strategy.
- Define, prioritize, and execute product roadmaps aligned with corporate objectives.
- Translate customer and business needs into specifications, user stories, and prioritization frameworks.
- Partner with Engineering and Architecture on scalable, secure, high-performing solutions.
- Support go-to-market planning, positioning, and customer adoption with Sales, Marketing, and Customer Success.
- Track product metrics and KPIs and drive continuous improvement.
- Identify market opportunities through customer engagement, competitive analysis, industry trends, and data insights.
- Provide product thought leadership in customer engagements, conferences, and partner discussions.
Required qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Product Management experience, including at least 2 years in the MSP industry or in B2B SaaS tools used by MSPs.
- Strong understanding of Agile product development and software development lifecycles.
- Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Strong analytical and strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to inform product decisions and business outcomes.
- Product management certifications such as CSPO, Pragmatic Institute, Product School, or equivalent are a bonus.
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