Senior Product Manager

Role Purpose

• Product Strategy & Vision

• Define and maintain the product vision, strategy, and roadmap aligned with organizational goals and market opportunities.
• Identify customer pain points, emerging trends, and competitive insights to shape product direction.
• Develop business cases and success metrics for new product initiatives and major enhancements.

• Product Discovery & Validation

• Lead customer research, stakeholder workshops, and data analysis to validate problems and solution hypotheses.
• Prioritize opportunities based on customer value, business impact, feasibility, and strategic fit.
• Translate insights into clear product requirements and feature concepts.

• Roadmap & Backlog Management

• Own and prioritize the product backlog to ensure alignment with business priorities.
• Define epics, features, and user stories with clear acceptance criteria.
• Balance short-term delivery needs with long-term product strategy.

• Cross-Functional Delivery Leadership

• Collaborate with Engineering, UX/UI, Architecture, and QA teams to deliver high-quality product releases.
• Facilitate trade-off decisions across scope, timelines, technical constraints, and customer needs.
• Ensure product increments meet agreed business outcomes and quality standards.
• Stakeholder Management
• Act as the primary point of contact for business stakeholders, executives, and delivery teams.
• Communicate product priorities, progress, risks, and decisions effectively.
• Build alignment and secure buy-in across diverse stakeholder groups.

• Performance Monitoring & Optimization

• Define and track product KPIs, adoption metrics, and customer satisfaction indicators.
• Analyze product performance and user feedback to identify enhancement opportunities.
• Lead continuous improvement and optimization initiatives.

• Governance & Commercial Management

• Manage product budgets, business cases, and investment decisions.
• Ensure compliance with governance, security, and regulatory requirements.
• Support go-to-market planning, launch readiness, and change management activities.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
• MBA or advanced degree is preferred.
• 6+ years of experience in Product Management, Digital Product Development, or related roles.
• Proven track record of launching and scaling digital products.
• Experience managing cross-functional teams in Agile environments.
• Strong proficiency in Jira and Confluence.
• Familiarity with analytics tools such as Google Analytics, Mixpanel, or Amplitude.
• Working knowledge of SQL.
• Experience with prototyping tools such as Figma.
• Deep understanding of Agile, Scrum, Kanban, Lean, and product discovery methodologies.
• Strong knowledge of customer journey mapping, experimentation, and MVP development.
• Strategic thinking and strong business acumen.
• Excellent communication, facilitation, and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Ability to influence without direct authority.
• Certifications (Preferred)