Senior Product Manager (B2B/B2C)

Role Overview

Senior Product Manager

Product Strategy & Ownership

• Own the
• vision, strategy, and roadmap
• for Bamboo Card’s
• B2B/B2C platform
• , including internal admin tools and external client portals.
• Lead the development and optimization of
• Content Management Systems (CMS), Inventory Management, and Pricing Management systems
• supporting digital prepaid products.
• Ensure product initiatives align with
• company growth objectives, operational scalability, and customer needs
• .

Platform Scaling & Performance

• Design and implement solutions to
• scale the platform infrastructure
• , ensuring high availability, performance, and reliability.
• Collaborate with engineering teams to maintain a
• robust, scalable architecture capable of supporting global reward distribution
• .

Security & Compliance

• Work closely with technology and security teams to maintain
• strong security protocols and compliance standards
• for financial and digital prepaid products.
• Ensure the platform meets
• data protection, fraud prevention, and operational security requirements
• .

Customer Experience & Insights

• Maintain a
• customer-centric approach
• , serving both internal operational users and external clients.
• Implement
• analytics tracking across all product features
• to understand user behavior, identify friction points, and drive data-informed product decisions.

Competitive & Market Research

• Conduct ongoing
• competitive analysis within the eGift card, prepaid, loyalty, and rewards ecosystem
• .
• Identify industry trends, emerging technologies, and opportunities to enhance Bamboo Card’s product offering.

Cross-Functional Leadership

• Collaborate with
• engineering, design, operations, analytics, marketing, and customer success teams
• to deliver high-quality product releases.
• Translate business requirements into
• clear product specifications and development priorities
• .

Metrics & Data-Driven Decision Making

• Define and track
• product KPIs and performance metrics
• .
• Build dashboards and reporting frameworks to monitor
• platform performance, user engagement, and operational efficiency
• .

Execution & Delivery

• Ensure
• on-time delivery of product milestones
• , including roadmap planning, UAT, product launches, and iterative improvements.
• Manage the product lifecycle from
• discovery to delivery and optimization
• .

Required Qualifications

• Bachelor’s degree in
• Computer Science, Engineering, or a related technical field
• **MBA or advanced degree is a plus**
• **6–10 years of product management experience**
• , preferably in
• digital prepaid, eGift cards, loyalty platforms, or fintech ecosystems
• **Strong experience in the eGift card or digital rewards industry is required**
• **Proven experience managing B2B and B2C platforms**

Technical & Product Skills

• Strong technical understanding of
• frontend, backend, DevOps, and QA processes
• **Experience working with APIs and scalable platform architectures**
• **Familiarity with analytics tools such as Google Analytics, Mixpanel, or similar**
• **Experience with AWS or cloud-based infrastructure**

Product Tools

• Experience with
• Figma, Miro, or similar tools
• for prototyping and product design
• Experience with product management tools such as

Preferred Experience

• Experience with
• inventory management or ERP systems
• such as:
• SAP

• Microsoft Business Central

• Katana
• Experience working in
• digital marketplace platforms, fintech products, or reward fulfillment platforms

Ideal Candidate Profile

• Deep understanding of the
• global eGift card and digital rewards ecosystem
• **Strong analytical and problem-solving mindset**
• **Comfortable working in fast-moving environments with ambiguity**
• **Passionate about building customer-centric digital platforms**
• **Ability to bridge business, product, and technical stakeholders**

Equal Opportunity