Senior Product Designer – Banking & Conversational AI (Squad Embedded)

Overview

• Urgent requirement for
• Senior Product Designer – Banking & Conversational AI (Squad Embedded)
• is required for our banking clients in Abu Dhabi ,UAE
• Strong experience in End-to-End Product Design (Zero-to-One in Banking) is MUST
• Strong experience in Conversational UX & Chatbot Design Expertise is MUST
• Strong experience in Strong end-to-end UX execution in squads—Must
• Strong experience in Figma, wireframing, prototyping, high-fidelity design scalable design systems is MUST
• Strong Banking experience is ---Must
• We want someone Design full banking journeys from scratch (not UI tweaks or white-label customization).
• We are seeking a Senior Product Designer with deep experience in banking and financial services to lead end-to-end experience design for digital banking journeys.
• This role is focused on creating customer journeys from scratch, rather than adapting or customizing white-label solutions.
• You will be embedded within cross-functional squads, partnering closely with product managers, engineers, and AI specialists to design intelligent, human-centered digital experiences, including AI-powered chatbots and conversational platforms.
• The ideal candidate combines strong UX craft, systems thinking, and experience designing complex financial journeys at scale.

Key Responsibilities

• Lead end-to-end design of digital banking journeys, from discovery through delivery
• Design new customer experiences from scratch, not limited to white-labeled product customization
• Collaborate within agile squads (product, engineering, AI/ML, business stakeholders)
• Design conversational interfaces including chatbot flows, voice/chat interactions, and AI-assisted journeys
• Translate complex banking products into simple, intuitive user experiences
• Create user flows, wireframes, prototypes, and high-fidelity designs using industry-standard tools
• Define and maintain design systems and interaction patterns for scalable banking products
• Conduct and apply user research, usability testing, and data-driven insights
• Work closely with engineering teams to ensure design feasibility and quality implementation
• Contribute to AI-driven UX patterns, including intent mapping, conversational logic, and fallback handling
• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field
• 7+ years of experience in UX/Product Design, with strong focus on web applications
• Proven experience in banking, fintech, or financial services domains
• Strong portfolio showcasing end-to-end web and conversational UX projects
• Expertise in Figma, Adobe XD, Sketch, or equivalent design tools
• Experience in prototyping and wireframing tools (interactive and high-fidelity prototypes)
• Solid understanding of conversational design principles, including:
• Chatbot conversation flows
• Intent mapping and user journey design
• Basic NLP concepts and limitations

Skills