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indeed

Senior Product Designer

ServiceNow
IND
Full-time
Director
Onsite
Discovered 3 weeks ago
Product designUser experience designHuman-centered designUser researchHigh-fidelity designDesign specifications

Full Job Posting

About ServiceNow

ServiceNow describes its platform as bringing together AI, data, and workflows to help organizations work smarter and faster.

The company says its mission is to put AI to work for people.

Team and role

The role is part of the Product Design team, which develops product experiences based on user and customer needs.

Designers collaborate closely with engineering and product management.

The team includes design systems, visual, interaction, content, and product design backgrounds.

What you will do

  • Develop innovative design solutions and product experiences that transform how people work.
  • Drive user experiences from concept to delivery using an in-depth understanding of user needs and design principles.
  • Work with a cross-functional team, champion design approaches, reconcile stakeholder feedback, and provide input to colleagues.
  • Coach and mentor team members and grow leadership skills.

Preferred qualifications

  • Experience leveraging or critically evaluating AI in work processes, decision-making, or problem-solving is preferred.
  • 5–8 years of relevant design experience is preferred.
  • A portfolio of end-to-end, user-centered design solutions based on human-centered design and research data is preferred.
  • Strong design-tool experience creating high-fidelity solutions and specifications that support consistency, usability, and accessibility is preferred.
  • A growth mindset and clear, open communication are preferred.
  • Experience in the full product development lifecycle of web and/or software applications is preferred.
  • Experience in UX design or corporate, software, web, or agency work is preferred.

Work arrangements

  • ServiceNow describes flexible, remote, and required-in-office work personas assigned according to role and work location; the specific arrangement for this position is not stated.

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