Senior Process Development Analyst

About the Role

Key Responsibilities

• Organizes and supervises the continuous improvement activities across Technical to ensure that the process and procedures are continuously evaluated and enhanced as per the changing needs
• Measures process gaps, defines process improvements, implements process changes and controls that the changes meet the defined business results.
• Develop process measurement and automated KPI reporting by maintaining data accuracy in the MRO system.
• Implement process changes bringing along industry best practices and ensured a sustainable result by recurrent measurement and procedure development.
• Detailed understanding of our MRO systems, identify gaps in existing process and system capability and propose areas for improvement.
• Lead and control the project implementations across Technical MRO ensuring projects are completed as per the organization project guidelines.
• Oversee the engagement with stakeholders in Technical, Flight Ops and other dependent departments and drives successfully cross departmental projects implementations.
• Develops and maximizes the use of the MRO systems and proposes system enhancements in order to have the best system utilization.
• Develops and executes system and data-oriented approaches in order to support data-driven objective business decisions. Develop the required system metrics in order to have standard objective measurements.
• Adopts a positive and result-driven culture by engaging and motivating other project team members.
• Develops cross functional capability by implementing and executing cross department projects.
• Actively promote continuous improvement and lean principles across Technical MRO through training of staff, engagement workshops and implementing projects.
• Perform other department duties related to his / her position as directed by the Head of the Department.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.

Qualifications

Essential

• High School Qualification / Vocational Qualification / Diploma or Equivalent with Minimum 5 years of job-related experience OR
• Bachelor’s Degree with Minimum 4 years of job-related experience.
• Detailed Knowledge of MRO systems and its integration with other Aviation / M&E system modules including capabilities, limitations & best practices.
• Awareness of project management methodologies.
• Must have a strong, demonstrated commitment to customer service and be committed to proactive review of functional processes and procedures to continually enhance service quality, service delivery and support.
• Interpersonal and organizational skills with ability to communicate effectively with both technical and nontechnical QR Staff at all levels.

Preferred

• Detailed knowledge of Airline and MRO systems
• Project Management knowledge
• Development knowledge of M&E systems reports/dashboards

Essential Skills

• Awareness of project management methodologies.
• Knowledge of integration between MRO system modules including capabilities, limitations & best practices.
• Must have a strong, demonstrated commitment to customer service and be committed to pro-active review
• of processes and procedures to continually enhance service quality, service delivery and support.
• Interpersonal and organizational skills with ability to communicate effectively with both technical and nontechnical QR Staff at all levels.