Senior Process Analyst

Role summary

Key responsibilities

• Analyze workforce composition, trends, and future needs to inform planning and decisions.
• Develop workforce strategies covering talent acquisition, development, and retention.
• Forecast workforce requirements using data, business growth, market trends, and operational changes.
• Identify talent gaps and plan recruitment, training, and development initiatives.
• Collaborate with HR, department heads, and senior leadership to align workforce plans with business strategy.
• Design and implement programs to improve employee engagement, performance, and retention.
• Report workforce metrics, planning activities, and outcomes to management and stakeholders.
• Assess and improve workforce planning processes and tools.

Required qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• At least five years of experience in workforce planning, human resources, or a related field, with a proven record of developing and implementing workforce strategies.

Preferred qualifications

• A relevant master’s degree is preferred.
• Relevant HR certifications, such as PHR or SHRM-SCP, are preferred.

Skills and competencies

• In-depth knowledge of workforce planning principles, methodologies, and best practices.
• Analytical ability to interpret workforce data, forecast needs, and develop plans.
• Ability to create and execute strategic workforce plans aligned with organizational goals.
• Collaboration with cross-functional teams, management, and senior leadership.
• Clear communication and presentation of data, insights, and recommendations.
• Experience managing workforce planning projects from planning through evaluation.
• Problem-solving ability to address talent gaps and workforce challenges.