Senior Performance Analyst

Role overview

Job responsibilities

• Translate business requirements into analytical questions and data-driven solutions with service teams.
• Lead analysis of digital performance data and provide insight for user-centred design and product development.
• Develop and assure digital analytics solutions, data collection, reporting, and compliance with departmental and statistical standards.
• Design and evaluate A/B and multivariate tests, ensuring statistically valid findings.
• Integrate new data sources, technologies, and analytical techniques to improve insight.
• Advise stakeholders on analytical requirements and strategic and operational decisions.
• Collaborate to maintain data integrity, resolve reporting issues, and promote effective analytics use.
• Promote best practice, continuous improvement, innovation, and learning in performance analytics.
• Contribute to developing skills and procedures in the Performance Analyst community.

Requirements and assessment

• The role requires Security Check clearance.
• Technical skills assessed include performance measurement, communicating analysis and insight, and SQL coding experience.
• The posting identifies communicating and influencing as an assessed behaviour.

Location and travel

• The role may be based in Leeds, Manchester, Newcastle, or Sheffield.
• Regular travel to other digital hubs may be required; frequency will be discussed with successful candidates.
• Newcastle and Sheffield office moves are planned for 2027 and 2028, respectively.

Pay and contract

• Salary is £57,946–£75,497, with a Civil Service Pension and stated employer contribution of 28.97%.
• The contract type is permanent.
• The listed working patterns include full-time, part-time, flexible working, and job share.

Benefits

• Benefits include flexible working arrangements, annual leave, public and privilege leave, and financial wellbeing support.