Senior People Success Partner

Strategic Business Partner ship

Build strong, trusted relationships with senior managers and employees within assigned areas.

Develop a strong understanding of business operations, goals, workforce needs, and organizational challenges.

Translate business priorities into People strategies, recommendations, and actions.

Anticipate workforce challenges and proactively recommend solutions.

Use People data, workforce trends, and business insights to inform recommendations and decision-making.

Partner with leaders to strengthen organizational effectiveness, employee experience, and business performance.

Lead complex and sensitive employee relations matters within assigned business areas.

Conduct or oversee workplace investigations and recommend appropriate actions.

Advise leaders on complex performance, conduct, policy, and workplace matters.

Evaluate employee relations situations considering business needs, policy, precedent, employee experience, and organizational risk.

Partner with People Success leadership, Legal, and other appropriate resources on high-risk or highly sensitive matters.

Identify recurring employee relations trends and recommend preventative actions.

Ensure consistent and well-documented approaches to employee matters across the organization.

Serve as a trusted advisor and coach to senior managers and managers of managers.

Coach leaders on performance, accountability, communication, team effectiveness, employee engagement, and leadership practices.

Help leaders navigate complex employee and organizational situations.

Provide candid, practical guidance and appropriately challenge leaders when People practices, behaviors, or decisions may create risk or negatively impact the organization.

Identify manager capability gaps and partner with appropriate resources to develop solutions.

Support leaders through difficult conversations and significant employee decisions

Partner with leaders on performance management, talent reviews, succession planning, retention, and development.

Facilitate talent discussions and help managers identify high-performing and high-potential talent.

Identify talent risks, critical roles, development needs, and succession gaps.

Coach managers on differentiating performance and addressing performance concerns.

Support development and execution of performance improvement strategies.

Partner with Talent Acquisition and business leaders to understand current and future talent needs.

Support strategies to strengthen internal mobility and leadership pipelines.

Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or related field preferred

10+ years of progressive Human Resources, HR Business Partner, employee relations, or People experience

Demonstrated experience partnering with senior managers and business leaders

Strong experience managing complex employee relations and performance matters

Experience with talent management, workforce planning, organizational change, and leadership coaching

Strong understanding of employment practices and applicable employment laws

Demonstrated ability to assess risk and make sound recommendations in complex or ambiguous situations

Strong business acumen with the ability to connect People strategies to business priorities

Excellent communication, influence, coaching, and relationship-building skills.

Ability to operate independently and effectively manage competing priorities

Travel as necessary to support company and customer needs

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

If you need assistance or accommodations during the application or interview process, please contact us at [email protected] with the job title and requisition number of your application.

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