Senior People Partner

Role overview

Attract and engage

• Partner with hiring managers on role scoping and interview design for fair, structured selection.
• Provide an inclusive and transparent candidate journey through contract signing; facilitate onboarding and support managers during probation.
• Work with Marketing on employee stories, targeted content, and events that showcase the employer brand.
• Lead engagement surveys and feedback, propose improvements, and help team leads turn results into action.
• Embed inclusive practices and employee networks; champion values and recognition.
• Manage annual pay review and benefits using market data.

Develop and retain

• Coach managers on performance, feedback, and team dynamics; provide leadership briefings, clinics, and coaching.
• Design, deliver, and evaluate manager development, inclusive leadership, people-skills, and wellbeing training.
• Oversee feedback and review cycles, career frameworks, and meaningful career conversations.
• Identify high-potential talent and plan for future organisational needs with leadership.
• Advise leaders on business decisions, mediate employee relations issues, and support sensitive situations.
• Guide leaders and teams through organisational change; conduct exit interviews, analyse turnover, and improve retention.

Policies, systems, and compliance

• Keep people policies and contracts clear, compliant, and up to date; maintain accurate HR systems, employee data, and records.
• Ensure contracts, compliance checks, right-to-work records, screening, training completion, and audit requirements are maintained.
• Use AI and automation to reduce manual work and build smarter workflows with colleagues.
• Manage the People workspace in Freshservice and resolve employee enquiries promptly.

Candidate profile

• Experience in strategic business partnering and talent development; professional services or technology-sector experience is ideal.
• Able to advise senior leaders, design workshops, train managers, and provide one-to-one coaching.
• Strong conflict resolution skills; workplace mediator accreditation or willingness to earn it with support.
• Strong employment-law and HR best-practice knowledge.
• Enjoys designing and facilitating workshops and measuring improvements.
• Organised and detail-focused, with accurate documentation and data practices; adaptable to shifting priorities.
• Pragmatic and AI-fluent, using AI and data to streamline work and build workflows collaboratively.
• CIPD Level 5 is required.

What Telana offers

• Supportive team and a flexible, trust-based environment with work-life balance.
• Private medical insurance, employee assistance, life assurance, income protection, and a benefits platform.
• Support for learning and development, including role-based certification costs, plus family-friendly policies and flexible working options where permitted.