Senior People Partner

The $250B insurance claims industry runs on fax machines, phone tag, and adjusters buried in paperwork. Cycle times stretch for months. Data is locked in legacy systems. And the workforce is aging out faster than it's being replaced.

Vega is the premier AI-native Claims Third Party Administrator built to reimagine that entire stack from the ground up. Our team is equal parts experienced insurance operators and modern technologists. We care deeply about delivering superior outcomes for our clients, and we want builders that get their hands dirty shipping solutions that move the needle.

Our results: 10x YoY revenue growth, and on track for $XXM run-rate in under 2 years. Backed by marquee VCs like General Catalyst, Lightspeed, and Valor.

We're looking for a Senior People Partner to partner with our Head of Claims and his leadership team as we scale the organization. You'll help leaders navigate performance, employee relations, retention, and organizational design while building stronger management capabilities and planning for future growth.

Working closely with Claims leadership and our Founding Talent Lead, you'll turn business needs into practical people strategies, balancing hands-on execution with forward-looking planning to build a high-performing, scalable organization.

Partner with the Head of Claims and his leadership team to address people challenges and improve organizational effectiveness

Own employee relations, including employee concerns, investigations, accommodations, and sensitive workplace matters

Coach managers through performance management, feedback, conflict resolution, and difficult employment decisions

Develop management capabilities across leadership, accountability, employee development, and team effectiveness

Advise on organizational design, workforce planning, management capacity, and spans of control as the Claims organization scales

Analyze attrition and engagement trends to identify risks and improve retention

Partner with the Founding Talent Lead on performance cycles, talent reviews, career frameworks, and leveling

Use workforce data and employee feedback to inform recommendations and leadership decisions

Support compliance across employment matters, leave, accommodations, and documentation

Partner across Talent and People Operations to build scalable people practices and employee experiences

7+ years of progressive HR experience, including meaningful time as an HR/People Partner in a high-growth environment

Bachelor’s degree; SPHR/SHRM-SCP certification or an Industrial-Organizational Psychology background is a plus

Demonstrated experience and ownership of employee relations, investigations, and performance management, not just a supporting role

A strong operator and advisor who's comfortable in ambiguity, can challenge thinking, and translates business needs into practical solutions

Experience coaching managers and developing leadership capabilities

Experience with organizational design, workforce planning, or scaling teams

Thorough knowledge of HR principles, compliance and leave & accommodation law (wage and hour, FMLA, ADA interactive process, state paid family leave)

Ability to use people data to identify trends and inform decisions

Exposure to job architecture, leveling, or comp frameworks, or real interest in building that out

Excellent communication, judgment, discretion, and relationship-building skills

A hands-on mindset, with the ability to build and execute scalable processes