pinpoint
Senior Parking Manager
Reimagined Parking
Vancouver, CAN
Full-time
Mid · 2+ years experience
Onsite
CAD 45500-45500 yearly / year
Discovered 2 weeks ago
contract management software
Key Skills for This Role
contract management software
Full Job Posting
Key Responsibilities
- Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
- Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
- Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
- Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
- Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
- Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
- Fill in to provide coverage for front line positions, as needed
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
- Immediately respond to reports of accidents, incidents, or safety concerns
- Communicate professionally at all times with guests, client, and teammates
Skills, Knowledge and Expertise
- Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
- Strong focus on customer service and client satisfaction.
- Proficient in location, profit and loss analysis.
- Demonstrated experience in revenue generation and direct marketing.
- Event management experience is a plus.
- Client relationship management skills.
- Business development and strategic thinking abilities.
- Leadership and team-building skills.
- Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
- Ability to work both independently and as part of a team.
- Valid driver’s license, reliable personal vehicle, and clean driving record.
Benefits
- J oin our team and enjoy an outstanding benefits package, including:
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and AD&D : Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
- Short-Term Disability (STD): Income protection when you need time to recover.
- Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
- Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
- Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
- Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family
Requirements
- Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
- Strong focus on customer service and client satisfaction.
- Proficient in location, profit and loss analysis.
- Demonstrated experience in revenue generation and direct marketing.
- Event management experience is a plus.
- Client relationship management skills.
- Business development and strategic thinking abilities.
- Leadership and team-building skills.
- Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
- Ability to work both independently and as part of a team.
- Valid driver’s license, reliable personal vehicle, and clean driving record.
About Reimagined Parking
Real Estate6500 employeesFounded 2020
Private parking management company providing parking, valet, shuttle, and technology services for North American property owners.
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