Senior Manager, Supply Chain Management - LMS (Learning Management System) Administrator

Platform Administration: Maintain active users, organizational hierarchy, groups, programs and platform settings so training and reporting remain relevant to the correct audiences.

Program & Content Governance: Manage deployment, organization, review, archiving and sustainment of training content; establish governance for programs, naming conventions and content review processes.

Stakeholder & Partner Management: Manage relationships with Network stakeholders and serve as liaison with third-party content providers and tracking-data partners.

Reporting & Business Impact: Monitor platform usage and business metrics, including participation, knowledge levels, behavior observations and business-impacting measures; present findings to stakeholders.

End-User & Leader Support: Resolve platform questions and issues, and enable frontline leaders to use learning data to strengthen coaching conversations.

Communications & Engagement: Communicate platform changes, gather user feedback, recognize top performers and address barriers for non-participants.

Keep user assignments and organizational structures current, including role changes, new hires and terminations.

Create and maintain groups, programs and platform settings that deliver the appropriate experience to each audience.

Set the program governance calendar, including annual certifications and reinforcement review cadence.

Define and monitor naming conventions for content, groups and training paths.

Define and track a content review process to support accuracy, relevance and sustainment.

Measure and monitor training impact and use results to guide next steps.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.