Senior Manager, Strategic Projects
Role Overview
Join on a 12-month fixed-term contract, with potential to extend.
Partner with the COO and Strategic Operations team on complex, high-impact cross-functional initiatives.
Lead projects spanning ecosystem partnerships, commercial transformations, operational changes, and multi-team programs.
Turn ambiguous problems into clear plans and ensure delivery lands effectively.
Key Skills for This Role
Full Job Posting
About SiteMinder
SiteMinder provides hotel commerce technology that helps hotels attract guests, maximize revenue, forecast demand, and improve performance.
The platform supports more than 56,000 hotels in 150+ countries and connects to more than 3,000 partners.
Role Overview
Join on a 12-month fixed-term contract, with potential to extend.
Partner with the COO and Strategic Operations team on complex, high-impact cross-functional initiatives.
Lead projects spanning ecosystem partnerships, commercial transformations, operational changes, and multi-team programs.
Turn ambiguous problems into clear plans and ensure delivery lands effectively.
What You'll Do
- Deliver high-priority cross-functional strategic initiatives from strategy through execution with the COO and Strategic Operations.
- Turn business goals into project plans with milestones, owners, dependencies, and success measures.
- Lead complex programs end-to-end, align workstreams, and manage critical paths.
- Coordinate across customer, product, engineering, finance, legal, partnership, and revenue operations teams.
- Analyze data, reconcile system information, validate numbers, and investigate operational or commercial issues.
- Assess downstream effects of changes to pricing, contracts, data, systems, and processes.
- Identify risks, gaps, and dependencies early and bring recommendations to senior stakeholders.
- Run governance through stand-ups, check-ins, steering committees, risk and issue tracking, and decision logs.
- Build executive materials covering progress, risks, trade-offs, and required actions.
- Hold stakeholders accountable and ensure launch readiness and handover of new capabilities.
What You Have
- Have 8+ years of experience in strategic projects, project or program delivery, strategy and operations, consulting, or a similar environment.
- Have delivered complex cross-functional initiatives in high-growth technology, B2B SaaS, or comparable businesses.
- Work independently with VP and C-level stakeholders and confidently handle operational and technical detail.
- Bring strong planning, critical-path, dependency, risk-management, and project-governance capability.
- Turn ambiguous problems or brief verbal inputs into structured, executable plans.
- Use data, numbers, and spreadsheets to test plans and investigate issues.
- Understand commercial areas including pricing, contracts, revenue, margin, or billing.
- Influence stakeholders and communicate complex topics as practical, actionable messages.
Bonus Points
- Experience with ecosystem or strategic partnership programs, such as co-branded products, integrated workflows, or joint go-to-market motions.
- Experience in hotel technology, hospitality, travel, consulting, corporate strategy, or global high-growth SaaS environments.
- Formal project management training or certification, such as PMP, PRINCE2, or Agile.
Workplace
- Hybrid work model with three days in the office.
Perks and Benefits
- Mental health and well-being initiatives, parental leave, paid birthday, study, and volunteering leave.
- Social clubs, team events, employee resource groups, and personal growth training.
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