Senior Manager Security Operations

About the Role

Key Responsibilities

• Direct and assure fixed-site security operations across assigned assets, critical infrastructure, and public-realm locations, including static guarding, security-post coverage, access control, and public-facing security services.
• Convert approved security requirements, MOSP controls, risk assessments, and asset security plans into site-specific standard operating procedures, post orders, and deployment plans.
• Lead General Security employees and contracted personnel, establishing clear reporting lines, shift-level supervision, and performance expectations.
• Develop, implement, and maintain site-specific procedures for static posts, foot patrols, fixed access points, visitor and contractor processing, and pedestrian and baggage screening.
• Establish, approve, issue, and periodically review post orders, access-control procedures, local emergency actions, and other fixed-site operational documentation.
• Monitor contracted guarding providers against approved staffing levels, licenses, rosters, shift patterns, and agreed KPIs, documenting deficiencies and assigning corrective actions.
• Review and control proposed changes to security posts, shift arrangements, staffing levels, operating hours, and contracted service scope.
• Plan and conduct documented field inspections of security posts, access-control points, screening operations, and critical-infrastructure protection measures.
• Lead fixed-site security readiness for new city asset openings and operational transitions.
• Direct the fixed-site operational response and follow-up for access breaches, screening failures, losses, and asset-protection incidents.
• Maintain documented tasking, escalation, and handover arrangements with Mobile Security & Patrols for reinforcement and incident response.
• Provide security operational input during stage-gate briefings, identifying fixed-site security requirements and readiness actions.

Qualifications and Experience

• Bachelor's degree or equivalent recognized qualification in security, risk, operations, business, or a related discipline.
• 10+ years of experience in security operations, including substantial management responsibility.
• Proven leadership in static guarding, access control, fixed-post operations, and asset protection across multiple locations.
• Experience managing contracted guard forces, including staffing compliance, KPIs, non-conformance, and service recovery.
• Experience supporting asset openings, public-facing operations, and elevated security requirements in complex environments.
• Experience in Saudi Arabia, GCC, major destination, critical infrastructure, or giga-project is advantageous.

Work Environment

• This role operates within Qiddiya's security department, focusing on fixed-site operations. It involves collaboration with the Senior Manager, Mobile Security & Patrols, for mobile security aspects, while retaining accountability for fixed-site command and continuity.