Senior Manager, Salesforce Engineering
Role Overview
Lead strategy, delivery, and evolution of Scotiabank’s Salesforce platform across multiple business lines.
Own the engineering roadmap, platform standards, and delivery by multiple squads in a regulated environment.
Key Skills for This Role
Full Job Posting
Role overview
Lead strategy, delivery, and evolution of Scotiabank’s Salesforce platform across multiple business lines.
Own the engineering roadmap, platform standards, and delivery by multiple squads in a regulated environment.
Responsibilities
- Set platform strategy and roadmap; govern development standards, lifecycle practices, and operating model.
- Drive platform scalability, performance, observability, resilience, and compliance with risk, security, privacy, and regulatory controls.
- Manage portfolio, capacity, Salesforce cloud releases, and program delivery milestones.
- Coordinate cross-team dependencies and risks; lead technical design and integration discussions and make build-versus-buy recommendations.
- Oversee code reviews, code quality, automated testing, CI/CD, and secure platform practices.
- Partner with senior stakeholders; manage vendors, statements of work, and delivery performance.
- Lead and develop multiple engineering squads, coach team members, and establish career paths and succession plans.
- Track engineering KPIs, promote continuous improvement, evaluate emerging Salesforce capabilities, simplify architecture, and reduce technical debt.
Required qualifications
- At least 8 years in software engineering, with at least 5 years of hands-on Salesforce experience.
- At least 5 years leading engineering teams or squads, including coaching, performance, and hiring.
- Proven delivery of complex Salesforce programs in regulated environments.
- Strong grasp of Apex, LWC, Visualforce, and SOQL; familiarity with integration patterns.
- Experience with API-driven and microservice-oriented architectures and enterprise integrations.
- Experience with SDLC governance, change management, Git, CI/CD, code quality, and automated testing.
- Cross-functional leadership and ability to set engineering KPIs, interpret metrics, and drive improvement.
- At least one current Salesforce certification from the listed Developer, Platform App Builder, Administrator, Architect, or Sales/Service Cloud Consultant credentials.
Additional assets
- Experience with nCino or financial-services implementations; exposure to multiple Salesforce clouds.
- Knowledge of Einstein AI, Data Cloud, OmniStudio, or Flow Orchestration.
- Vendor solution and cost/performance management experience; engineering budget management experience.
- SAFe/Agile leadership certification such as SA, SASM, or PAL.
Benefits and development
- The posting mentions upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- The posting describes a competitive rewards program with bonus, flexible vacation, personal and sick days, and benefits starting on day one.
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