recruitee
Senior Manager - Payments Analytics
Hard Rock Digital
Remote, USA
Senior · 7+ years experience
Remote
Discovered 3 weeks ago
sql
Key Skills for This Role
sql
Full Job Posting
Requirements
- What Are We Looking For?
- We’re looking for strategic thinkers with deep payments industry knowledge, strong analytical capabilities, and proven operational leadership experience. This role is ideal for someone who thrives in a fast-paced, evolving environment and has a passion for ecommerce, fintech, sports, and gaming.
- Minimum of 7 years of experience in payments, payment operations, fintech, ecommerce, risk management, or related fields, preferably within the iGaming, online payments, or ecommerce industry.
- Strong understanding of payment processing ecosystems including credit cards, ACH, PayPal, digital wallets, and alternative payment methods.
- Experience managing payment processors, gateways, banking relationships, and third-party vendors.
- Proven success optimizing payment performance, operational workflows, and payment acceptance strategies.
- Excellent communication skills with the ability to translate complex operational concepts into actionable business insights.
- Strong analytical and problem-solving skills with the ability to interpret large data sets and make data-driven decisions.
- Knowledge of payment compliance requirements, regulatory standards, and card brand rules.
- Experience handling chargebacks, disputes, payment risk, and operational escalations preferred.
- Familiarity with SQL, reporting tools, AI and data analytics platforms is a plus.
- Ability to manage multiple priorities and adapt quickly within a fast-paced environment.
- Competitive pay and benefits
- Start-up culture backed by a secure, global brand
- Career growth opportunities within a rapidly expanding organization
- Collaborative and innovative team environment
- Potential hybrid scheduling flexibility
Qualifications
- What’s in It for You?
- We offer our employees more than just competitive compensation. Our team benefits include:
- Roster of Uniques
- We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
About Hard Rock Digital
Software & SaaS1200 employeesFounded 2020
Seminole Tribe-backed private joint venture developing online sports betting, iGaming, and social games for global players.
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