Senior Manager - Operational Advisory - Hospitality - 20013126 AG6
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About the Role
Qiddiya Investment Company is seeking a Senior Manager to lead operational planning and design development for hotel assets. The role involves translating operational requirements into guest-centric design solutions, collaborating with development, design, and operator teams.
Key Skills for This Role
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Overview
- At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.
- The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.
- As these assets progress, we are seeking experienced professionals to ensure operational excellence is embedded throughout the planning and design process.
- In this role, you will lead the operational planning and design development of all hotels operating areas related to the guest accommodation experience.
- Working from the earliest project stages, you will translate operational requirements into efficient, guest-centric design solutions that optimize both the guest journey and hotel operations.
- Working closely with Development, Design, Operators and consultants, you will guide the planning of guest-facing and back-of-house operational areas, ensuring alignment with the asset strategy, operator requirements, operational best practices and Hospitality BU standards.
- Additionally, you will be expected to balance Qiddiya’s design vision with hotel requirements.
- This includes not settling for “traditional” brand vision by driving innovation and “out of box” innovation.
- Applications close on 12 July 2026.
- Responsibilities* Lead operational planning throughout the hotel design lifecycle.
- Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and back-of-house areas.
- Review design proposals to optimize operational efficiency, guest experience, and asset performance.
- Define operational workflows, space planning, and functional relationships.
- Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning.
- Participate in design reviews, identify operational risks, and recommend improvements.
- Develop operational planning standards and benchmark projects against industry best practices.
- Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy.
Requirements
- Bachelor's degree in Hospitality Management or a related field.
- 10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre-opening projects.
- Strong leadership experience within Rooms Division or related hotel operations.
- Experience working with hotel operators, architects, designers, and multidisciplinary teams.
- Strong knowledge of hotel operations, guest journey planning, and operational design.
- Excellent stakeholder management, communication, and problem-solving skills.
- Experience in Saudi Arabia or the GCC is preferred.
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