Senior Manager - IT Asset Management.TECH - TOPS - End - User Services.MIT
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About the Role
Lead and define the enterprise-wide IT Asset Management (ITAM) strategy across Mashreq Bank, managing a portfolio of 12,000–15,000 devices. Establish governance frameworks, policies, and standards to ensure effective lifecycle management of all IT assets.
Key Skills for This Role
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Overview
- Lead and define the enterprise-wide IT Asset Management (ITAM) strategy across Mashreq Bank, managing a portfolio of 12,000–15,000 devices.
- Establish governance frameworks, policies, and standards to ensure effective lifecycle management of all IT assets.
- Drive digital transformation initiatives within ITAM through automation, analytics, and advanced asset management tools.
- Oversee end-to-end asset lifecycle (procurement, deployment, maintenance, and disposal) aligned with business and regulatory requirements.
- Ensure real-time visibility and accuracy of asset inventory across all locations.
- Lead optimization initiatives to maximize asset utilization, reduce total cost of ownership (TCO), and improve ROI.
- Collaborate with senior stakeholders to align ITAM strategy with business objectives and growth plans.
- Ensure compliance with internal policies, audit requirements, and industry standards.
- Oversee onboarding/offboarding processes ensuring seamless device provisioning and recovery.
- Lead ITAM Rooms governance and standardization across all Mashreq locations.
- Manage vendor ecosystem including strategic sourcing, contract negotiations, and performance management.
- Provide executive-level reporting and insights on asset performance, risks, and financial impact.
- Lead periodic physical verification of assets and ensure full reconciliation with the Fixed Asset Register (FAR).
- Identify, investigate, and resolve discrepancies between physical assets and FAR in coordination with Finance.
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