Senior Manager, HR Digital Solutions Design
Role Overview
Technical and people leader accountable for the architectural integrity, stability, governance, and extensibility of RBC’s Workday platform.
Governs and evolves Workday technical design while leading functional configuration, security, and data analysts.
Key Skills for This Role
Full Job Posting
Role overview
Technical and people leader accountable for the architectural integrity, stability, governance, and extensibility of RBC’s Workday platform.
Governs and evolves Workday technical design while leading functional configuration, security, and data analysts.
Leadership and design
- Prioritize team work across BAU requests and initiatives; develop team capability and promote documentation, peer review, and knowledge sharing.
- Own Workday design standards for business processes, security groups, data model, and integrations.
- Review configuration changes, customizations, and integrations for fit, scalability, and risk; lead complex cross-module and cross-system initiatives.
- Act as senior technical escalation point and mentor Digital Solutions teams on design practices.
Integrations and platform management
- Co-design and oversee Workday Studio, EIB, Core Connector, and API/web-services integrations.
- Maintain dependency maps across Workday, ServiceNow, SAP, vendors, and data platforms.
- Partner with IT on tenant environments and release management, including regression and impact assessments.
Security and data governance
- Maintain the Workday-SAP coexistence framework and direct security analysts’ implementation and administration.
- Oversee Workday-SAP data synchronization, data quality, and extracts; ensure data supports reporting, Snowflake, and AI agents.
- Establish quality-control and peer-review practices for design, security changes, and data deliverables.
Required qualifications
- 7+ years of Workday experience with expert-level technical experience.
- Practical experience with Phenom, VNDLY, ServiceNow, S/4 HANA, Microsoft access management, and other enterprise applications at global scope.
- Prior people management; deep Workday data model, security architecture, and business process expertise.
- Hands-on Workday Studio, EIB, Core Connector, PECI, RaaS, and API integration experience; multi-module tenant and release strategy experience.
- Strong enterprise data governance and security knowledge, scalable design skills, and excellent technical and non-technical stakeholder communication.
Preferred qualifications
- Workday certifications in Integrations, HCM Core, Procure to Pay, or Security.
- AI or data-platform experience, including Snowflake or similar; experience in matrixed enterprises with formal change and release governance.
- Exposure to ServiceNow or other HR service-delivery platforms.
Benefits
- Total Rewards program, bonuses and flexible benefits, and development support through coaching and management opportunities.
- Collaborative team, training, challenging work, and opportunities to make an impact.
Schedule
- Full-time role; stated work week is 37.5 hours.
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