Senior Manager – FinTech & Innovation Business Development

Position

About The Role

Key Responsibilities

• Develop and manage relationships with strategic clients, channel partners, and key stakeholders to drive business growth.
• Identify, attract, and onboard new clients and business partners across local and international markets.
• Build and execute business development strategies to support organizational growth objectives.
• Conduct market research and competitor analysis to identify emerging opportunities, industry trends, and market developments.
• Support the development of market entry strategies and client acquisition initiatives.
• Manage the end-to-end client onboarding journey while coordinating with internal stakeholders to ensure a seamless client experience.
• Maintain high levels of client satisfaction by providing proactive relationship management and ongoing support.
• Collaborate with cross-functional teams to improve business processes, enhance client experience, and optimize operational efficiency.
• Support CRM enhancement initiatives and leverage data to improve client engagement and productivity.
• Represent the organization at industry events, conferences, networking forums, and business meetings to strengthen market presence and generate new opportunities.
• Promote the organization's value proposition and maintain a consistent professional brand image.
• Ensure compliance with organizational policies, information security requirements, and governance standards.

Requirements

• Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline.
• 6–8 years of experience in business development, client relationship management, or partnership development within the financial services sector.
• At least 4 years of managerial or leadership experience.
• Strong understanding of the financial services, FinTech, banking, or innovation ecosystem.
• Proven track record of developing strategic partnerships and delivering business growth.
• Excellent relationship management, communication, negotiation, and presentation skills.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Experience working with CRM systems and managing client engagement processes.
• Fluent in English (Arabic is an advantage).

Preferred Background

• Experience within one or more of the following sectors is highly desirable:
• Financial Services
• Banking
• FinTech
• Digital Payments

• Wealth & Asset Management

• Capital Markets

• Financial Technology Ecosystems

• Innovation Hubs
• Regulatory or Financial Free Zones