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Senior Manager - Digital Projects & Services

Shamal Holding
Dubai, UAE
Senior
3 months ago
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

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Strategic Responsibilities

  • Translate organizational technology goals into actionable project delivery roadmaps.
  • Ensure all implemented systems and solutions align with Shamal s IT strategy, architecture principles, and technical standards and also industry best practices.
  • Evaluate new technologies, tools, and implementation approaches that advance digital transformation.
  • Collaborate with business leaders to identify opportunities for IT enablement and operational improvement.

Project Delivery & Technical Management

  • Lead end-to-end delivery of IT projects, including planning, requirements gathering, design, development, testing, deployment, and post go live support.
  • Conduct detailed solution evaluation to ensure technical feasibility, scalability, and alignment with enterprise architecture.
  • Prepare project charters, schedules, budgets, and resource plans; monitor progress to ensure on-time delivery.
  • Drive agile delivery, facilitating sprint planning, backlog refinement, release planning, and retrospectives.
  • Coordinate with IT architecture, security, infrastructure, and operations teams to ensure integrated technical delivery.
  • Identify and mitigate project risks, issues, and dependencies, ensuring strong governance.
  • Oversee vendor and contractor activities, ensuring compliance with technical requirements and contractual obligations.

It Operations And Governance

  • Support demand management activities, ensuring project requests align with strategic priorities.
  • Ensure IT implementations comply with applicable standards, including cyber security, regulatory requirements (DESC, TDRA, NESA, GDPR), and internal policies.
  • Maintain project documentation, ensuring traceability and audit readiness.
  • Contribute to governance forums, presenting project updates, risks, and recommendations.
  • Ensure the provision of L1, L2, and L3 support for all applications and it s infrastructure.

Data Management

  • Support demand management activities, ensuring project requests align with strategic priorities.
  • Ensure IT implementations comply with applicable standards, including cyber security, regulatory requirements (DESC, TDRA, NESA, GDPR), and internal policies.
  • Maintain project documentation, ensuring traceability and audit readiness.
  • Contribute to governance forums, presenting project updates, risks, and recommendations.
  • Ensure the provision of L1, L2, and L3 support for all applications and it s infrastructure.

People Management Responsibilities

  • Set clear expectations to the team, inspire, and motivate project team, and lead by example. Provide guidance, coaching, and mentorship to team members to help them achieve their performance goals.

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