Senior Manager, Credit Cards & Account Management

About This Role

JOB TITLE Senior Manager, Credit Cards & Account Management | Commercial | Majid Al Futtaim Customer Solutions | Emirati Talent

Role Summary The Senior Manager drives growth of the UAE credit card portfolio by increasing acquisitions and customer spend. The role operates within a cross-functional team, working across product, partnerships, marketing, and data. It includes end-to-end management of key banking partners to deliver measurable results. This is a senior individual contributor position with high visibility and direct impact on revenue.

ROLE PROFILE

• Drive portfolio growth by delivering acquisition targets and optimizing campaigns across digital and in-store channels
• Increase cardholder spend through targeted offers, activation campaigns, and data-driven engagement strategies.
• Manage and grow relationships with banking partners, leading joint planning and performance tracking.
• Collaborate cross-functionally with product, marketing, data, and operations to execute initiatives effectively.
• Lead commercial analysis by building ROI frameworks, tracking KPIs, and optimizing strategies using insights.
• Support overall portfolio strategy and success by contributing to planning, budgeting, and continuous performance improvement.

Requirements

• Success is defined by consistently meeting or exceeding acquisition targets and increasing cardholder spend and engagement
• Build strong, strategic relationships with banking partners and be seen as a trusted counterpart.
• Bring strong technical and analytical capabilities, including project management, data-driven decision-making, and proficiency with digital tools.
• Leverage extensive experience in credit cards or financial services, with solid commercial acumen, stakeholder management skills, and relevant academic qualifications.

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.