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Senior Manager, Catering

Levy
Edmonton, CAN
Full-time
Senior
Onsite
CAD 85000-90000 yearly / year
Discovered 1 months ago
Microsoft OfficeTripleseatCaterease

Full Job Posting

Responsibilities

  • Provide overall leadership and direction for catering operations across all events
  • Oversee, coach, and develop the Catering Manager and catering leadership team
  • Establish and maintain operational standards, procedures, and service expectations
  • Provide strategic direction for the planning and execution of catering operations for live entertainment and other events
  • Oversee staffing strategies, scheduling, training, and team development
  • Partner with culinary, sales, and events teams to ensure seamless event execution
  • Build and maintain strong client relationships and support the resolution of complex or escalated client requests
  • Monitor financial performance, budgets, labour, and operational costs to achieve business objectives
  • Analyze operational results and implement strategies to improve efficiency, profitability, and guest satisfaction
  • Ensure compliance with health and safety regulations and company policies and procedures
  • Lead post-event evaluations and drive continuous improvement based on feedback and operational results
  • Support proposals, menu development, pricing, and event planning in partnership with sales and culinary teams
  • Ensure consistent execution of service standards across all catering operations
  • Comply with all Health and Safety Policies and procedures
  • Adhere to uniform standards and job-specific standard operating procedures
  • Other duties as assigned

The Qualifications

  • Must have proven experience managing catering or hospitality operations in a live entertainment event environment
  • Experience managing catering or hospitality operations in a sports arena, stadium or high-volume event environment is preferred
  • Associate's or Bachelor’s degree in Hospitality Management, Culinary Arts or Business Management
  • Proven experience in catering management or hospitality
  • Strong leadership skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple events and teams simultaneously while meeting deadlines
  • Knowledge of food safety standards and event planning
  • Experience with high-volume or luxury catering environments
  • Excellent organizational and multitasking skills
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office applications
  • Experience with catering/event planning software (e.g., Tripleseat, Caterease)
  • Must be available to work flexible hours including evenings and weekends

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