{bc}
Apply
indeed

Senior Manager

TerraPay
Dubai, UAE
Full-time
Senior
Onsite
Discovered 1 months ago
Payments operationsFintech operationsCross-border remittance operationsTransaction processing and monitoringPartner managementIncident management

Full Job Posting

Role purpose

Oversee TerraPay business operations across MENA, supporting continuity, governance, partner management, transaction monitoring, incident resolution, and team oversight.

Serve as the primary escalation point for MENA stakeholders and partners and drive operational excellence.

Operational leadership

  • Lead end-to-end regional operations and ensure SLA, KPI, and standard operating procedure adherence.
  • Monitor transactions, identify anomalies, and resolve operational risks and critical incidents.
  • Manage payout corridor and partner performance and coordinate with Technology, Compliance, Treasury, Product, and Finance.
  • Lead regional team accountability, capacity planning, and performance management.
  • Provide management reporting and maintain operational resilience and risk mitigation.

Strategic responsibilities

  • Support strategic decisions with data-driven insights and lead operational work with domestic and international banking partners, especially in the Levant and North Africa.
  • Improve customer service, partnership strategy, and business performance through process improvement and automation.

Essential qualifications

  • 10+ years of experience in payments, fintech, or cross-border remittance operations.
  • Proven experience in transaction processing, partner management, incident management, and operational governance.
  • Strong team leadership experience in dynamic, shift-based environments.
  • Excellent English communication skills and strong analytical ability to interpret MIS reports and provide actionable insights.
  • Arabic or French proficiency is an advantage.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at TerraPay

Associate Treasury Forex and Liquidity Management

Bengaluru, IND

Discovered TodayFull-time

Customer Service Rep

New York City, USA

Discovered 4 days agoFull-time

Head of DEI - UK

London, GBR

Discovered 4 days agoFull-time

Head of DEI - Belfast

Belfast, GBR

Discovered 4 days agoFull-time

Team Lead - Forex

Bengaluru, IND

Discovered 1 weeks ago

Assistant Manager - Financial Reporting

Bengaluru, IND

Discovered 1 weeks ago

Manager - Data Privacy Risk

Bengaluru, IND

Discovered 1 weeks agoFull-time

Senior Manager

Dubai, UAE

Discovered 1 months agoFull-time