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silkroad

Senior Mail Assistant, Housing

Boston University
Boston, USA
Full-time
Entry
Onsite
USD 18.88-18.88 hourly
Discovered 1 months ago

Full Job Posting

This position is responsible for recieving, sorting, and distributing packages for residents in West Campus using the package tracking software database.

Contact residents if they have received a perishable package.

Provide excellent customer service while dealing with difficult situations.

Assist residents with mailbox issues and provide instruction on mailbox use.

Clean and maintain the mailroom by keeping it neat and well organized at all times.

Look up information for misdirected or incomplete mail or packages and take the appropriate action by forwarding, redirecting, or returning to sender.

High School Diploma, strong customer service skills and one year of related experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting.

Current L2324 represented employees, click here for information on how to apply for this position.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison.

The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

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