Senior Machine Learning Engineer
Role Overview
Develop machine learning and agentic AI solutions for Clio's legal technology products, improving customer experience and helping legal professionals work more efficiently.
The AI team uses natural language processing, generative AI, and agentic systems to streamline legal workflows.
Key Skills for This Role
Full Job Posting
Role overview
Develop machine learning and agentic AI solutions for Clio's legal technology products, improving customer experience and helping legal professionals work more efficiently.
The AI team uses natural language processing, generative AI, and agentic systems to streamline legal workflows.
Responsibilities
- Develop advanced ML models using structured and unstructured data to improve customer experience.
- Create LLM- and agentic-based solutions that help clients save time and increase efficiency.
- Partner with engineering, product management, operations, and data science to identify ML-driven customer features.
- Work with machine learning engineers, MLOps engineers, and software developers across projects in an agile environment.
Qualifications
- Hands-on model development experience, including designing and shipping agentic systems with retrieval, tool use, orchestration, and production reliability and safety evaluation.
- Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets.
- Experience with open-source LLM foundation models and commercial LLM APIs such as ChatGPT or Gemini.
- A history of projects demonstrating ML expertise, successes, challenges, and growth.
- Clear communication skills and ability to build trust with internal teams and external customers.
- Demonstrated mentorship in software development, particularly using agile processes and working with large-scale SaaS products.
- Ability to learn new technologies quickly and adapt to dynamic, distributed teams and customers.
Workplace
- Candidates may work across Canada or the US. Local candidates at Toronto, Calgary, or Burnaby hubs are expected in the office twice per week; candidates outside hubs may work remotely.
- The description also states a hybrid expectation for local employees at several listed offices, including Calgary, with a minimum of two office days per week.
Compensation
- Expected salary range is CAD 154,700–209,300; the description does not state a pay cadence.
- Final placement depends on geographic region, experience, and skillset.
Benefits
- Total rewards include health, dental, and vision insurance, flexible time off, an annual counseling benefit, RRSP matching, RESP contributions, and recognition programs.
About Clio
Clio develops legal AI technology for legal professionals and law firms.
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