Senior Key Accounts Manager Amazon
Role Overview
Reporting to the Director of E-Commerce, the role leads and executes the Amazon UK&I strategy.
The role grows the Amazon channel through sales strategy, return on investment from brand investment, and market-share growth.
The role is based in the London Soho office with three office days and two work-from-home days each week.
Key Skills for This Role
Full Job Posting
About ghd
ghd is a British professional hair-styling tools brand combining technology, design, and luxury beauty.
Role overview
Reporting to the Director of E-Commerce, the role leads and executes the Amazon UK&I strategy.
The role grows the Amazon channel through sales strategy, return on investment from brand investment, and market-share growth.
The role is based in the London Soho office with three office days and two work-from-home days each week.
Responsibilities
- Build relationships with Amazon Retail, category, and advertising teams, and manage the advertising agency against KPIs with weekly reviews.
- Plan and execute a Joint Business Plan, negotiate AVS VIP, manage AVS performance, and contribute to retailer-terms negotiations.
- Coordinate Amazon product pages, brand stores, and advertising content with marketing.
- Support channel budgets, targets, and strategy using market trends, launches, promotions, and competitor activity.
- Own Amazon forecasting, stock management, channel GTN, and investment planning, including deals, terms, and AMS budgets.
- Compile accurate data, prepare regular reports and presentations, and report competitor sales and marketing activity.
- Work with UK Credit Control on account debt and shortages; manage Amazon order, logistics, and commercial critical paths.
- Keep ghd SKU information up to date, manage Vendor Central, and develop a forward-looking Amazon business-model and advertising strategy.
Requirements and attributes
- Proven account-management experience, including negotiation with senior stakeholders, and a track record in sales and performance marketing.
- Excellent presentation skills, attention to detail, and the ability to create sound commercial arguments.
- Commercial awareness of beauty or fashion markets and trends, with the ability to improve KPIs and performance.
- Demonstrated ownership, accountability, measured risk-taking, integrity, and a positive customer-focused approach.
- UK-based and able to travel to the UK and ROI without restrictions.
Performance measures and values
Key performance indicators include net revenue, GTN, profit, and advertising metrics.
The role is expected to champion the company’s 5Cs framework: Collaborative, Creative, Courageous, Connected, and Committed.
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