Senior Jira Administrator

Manage Atlassian Jira Cloud at Canonical

Design, document, and implement processes and automation in Jira

Design, document, and implement integrations between Jira and the data warehouse

Create analytical dashboards to enable stakeholders make data-driven decisions

Create learning resources that scale

Work with engineering, operations, and support teams at a global scale

Take ownership of critical escalations and resolve them in a timely manner

Exceptional academic track record from both high school and university

Experience with Atlassian Jira and its ecosystem as an administrator

Understanding of common Jira usage patterns for various technical and non-technical departments

Experience as a software developer in Python

Professional written and spoken English

Excellent interpersonal skills, curiosity, flexibility, and accountability

Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment

Ability to travel internationally twice a year, for company events up to two weeks long

A perspective on process architecture

Experience with complex cross-project automation

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Program

Opportunity to travel to new locations to meet colleagues

Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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