Senior IT Training Specialist

Medtronic is seeking a highly motivated Senior IT Training Specialist to support enterprise technology adoption and end-user enablement across a global organization. This role will partner with business stakeholders, project teams, and technical experts to design, develop, and deliver effective learning solutions that help employees maximize the value of enterprise IT tools and digital workplace technologies. The ideal candidate combines expertise in adult learning principles, technology training, and stakeholder engagement with a passion for coaching users and driving successful adoption of new technologies.

Responsibilities may include the following and other duties may be assigned.

Design, develop, and deliver instructor-led, virtual, on-demand, and digital learning experiences for enterprise IT solutions.

Facilitate engaging training sessions for end users and targeted audiences across the organization.

Create and maintain training materials, user guides, job aids, performance support resources, and assessment tools.

Serve as a learning coach by guiding users through technology adoption and helping improve their proficiency with enterprise software.

Partner with business stakeholders, project teams, and subject matter experts to identify learning needs and develop effective training solutions.

Review, validate, and update training content to ensure technical accuracy and alignment with business requirements.

Support technology change initiatives through training, communication, and adoption activities.

Evaluate training effectiveness and recommend improvements based on learner feedback and business outcomes.

Stay current on enterprise technologies, digital workplace tools, adult learning methodologies, and training best practices.

Required Knowledge and Experience:

7+ years of IT experience with a Bachelor's Degree in Engineering, MCA, MSc or MBA.

Bachelor's degree in Adult Learning or Learning & Development preferred.

Experience designing and delivering training programs for enterprise software or technology solutions.

Knowledge of adult learning principles and instructional design methodologies.

Experience facilitating classroom, virtual, or blended learning sessions.

Strong communication, presentation, and stakeholder management skills.

Demonstrated ability to learn new technologies quickly and independently.

Bachelor's degree in Adult Learning, Learning & Development, Instructional Design, Education, or a related field preferred.

Experience coaching end users in the effective use and adoption of enterprise technology solutions.

Experience supporting a broad range of enterprise IT software and digital workplace technologies.

Business Analyst experience, including gathering requirements and translating business needs into learning solutions.

Strong technical aptitude with experience reviewing and validating technical training content.

Proficiency with Microsoft 365 applications, including Microsoft Teams, PowerPoint, SharePoint, Word, and other collaboration tools.

Experience leveraging AI-powered tools and technologies to improve learning effectiveness and business outcomes.

Learning mindset with strong self-directed learning capability.

Ability to quickly develop expertise in new technologies and software platforms.

Passion for coaching and enabling others to succeed.

Strong collaboration and influencing skills across technical and business teams.

Comfortable working independently while managing multiple priorities in a global environment.

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).