Senior IT Operations Manager

About This Role

About the Role:

At Nihant Technologies W.L.L. in Doha, we believe IT operations are the backbone of every successful digital business. Our mission is to deliver stable, secure, and scalable technology environments that empower teams and clients across the region.

We are looking for a Senior IT Operations Manager who can take full ownership of our IT infrastructure, systems reliability, and operational performance. This is not a routine support role—you will be responsible for shaping how our entire technology ecosystem runs, scales, and evolves.

You will lead IT operations across servers, networks, cloud environments, and internal systems, ensuring maximum uptime, security, and efficiency. You are the person who ensures everything “just works”—and when it doesn’t, you fix it fast and permanently.

Why Work With Us?

The Environment:
Based in Baladiyat Doha, our office is designed for focus and performance. We value structured execution, clean workflows, and a professional environment where IT leadership is respected and empowered.

Operational Ownership:
You won’t be micromanaged—you will own IT operations end-to-end. From infrastructure strategy to incident response, your decisions directly shape company performance.

Modern Infrastructure:
We operate with cloud-first systems, hybrid infrastructure, and modern IT service tools. You will have the opportunity to improve, automate, and redesign legacy processes.

Growth & Impact:
This role has direct visibility with senior leadership. Your work impacts every department, giving you both responsibility and recognition at scale.

Key Responsibilities:

IT Infrastructure Management:
Oversee servers, networks, cloud platforms, and internal systems to ensure stability, scalability, and performance.

Operations & Service Delivery:
Manage daily IT operations, incident response, and service desk performance with strong SLA/KPI accountability.

Leadership:
Lead and mentor IT support engineers, system administrators, and technical staff to build a high-performing operations team.

Security & Compliance:
Implement cybersecurity frameworks, access control policies, and system monitoring to protect company infrastructure.

Cloud & Systems Optimization:
Manage cloud environments (AWS/Azure or similar), optimize costs, and improve system performance through automation and best practices.

Vendor & Stakeholder Coordination:
Work with external vendors, service providers, and internal departments to ensure seamless technology delivery.

What We Are Looking For:

Experience:
8–12+ years in IT operations, infrastructure management, or systems administration, including leadership experience.

Technical Expertise:
Strong knowledge of networking, cloud platforms, servers, virtualization, and IT security practices.

Leadership Ability:
Proven experience managing technical teams and driving operational improvements in a fast-paced environment.

Framework Knowledge:
Familiarity with ITIL, incident management, and service delivery best practices.

Mindset:
You are structured, calm under pressure, and highly accountable. You focus on reliability, uptime, and continuous improvement.

الراتب المدفوع: QAR٣٠٬٠٠٠٫٠٠ لكل شهر

موقع العمل: عمل هجين يتم عن بُعد في Doha (Doha)