Senior IT Manager

Role overview

Work arrangement

• The description lists the work arrangement as On-Site / Hybrid.

Responsibilities

• Develop and implement IT strategies aligned with organizational goals and long-term technology needs.
• Oversee infrastructure, networks, cloud services, business applications, and technical support operations.
• Lead, mentor, and develop IT professionals and promote high service standards.
• Manage IT budgets, technology investments, vendors, and service contracts.
• Strengthen cybersecurity controls, access management, data protection, and disaster recovery planning.
• Monitor system performance, service availability, and incident resolution.
• Lead technology projects, system upgrades, digital transformation, and infrastructure improvements.
• Establish IT policies, procedures, service standards, and performance indicators.
• Collaborate with leadership to identify technology opportunities and manage IT-related risks.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Substantial experience in IT management, infrastructure operations, enterprise systems, or technology leadership.
• Strong knowledge of network administration, cloud platforms, cybersecurity, and IT service management.
• Proven ability to lead technical teams and manage complex IT projects.
• Strong strategic planning, analytical, budgeting, problem-solving, and communication skills.
• Familiarity with IT governance, risk management, business continuity, and disaster recovery practices.
• ITIL, PMP, CISSP, or relevant cloud certifications are advantageous, not mandatory.

Role opportunities

• The role offers influence over technology strategy and enterprise-wide digital initiatives.
• The role includes collaboration with senior leadership and cross-functional teams.
• The role contributes to organizational security, reliability, and technology governance.