Senior IT Engineer

Position Overview

Key Responsibilities

• Provide support for end users across workstations, servers, and mobile device platforms (hardware and software).
• Support engineering applications running on Ubuntu, RHEL/CentOS 7, and Windows 10.
• Prepare, deploy, and ship new hardware to remote sites and end users.
• Deploy and maintain on-premises hardware including routers, switches, servers, workstations, monitors, and printers.
• Manage user accounts in on-premises Active Directory and cloud-based identity providers (e.g., Entra ID, LastPass/1Password).
• Perform software installations, patches, and upgrades to maintain system security and integrity.
• Troubleshoot and diagnose system issues across hardware and software layers.
• Create and maintain systems documentation for repeatability and compliance.
• Escalate complex issues to subject matter experts when necessary.
• Perform other related duties as assigned.

Education

Experience

Soft Skills

• Strong interpersonal skills.
• Proven ability to collaborate effectively within cross-functional teams.
• Excellent written and verbal communication skills.
• Meticulous attention to detail to ensure the accuracy of all documentation and project deliverables.
• Eagerness to help others and solve problems proactively.
• Ability to thrive in a fast-paced, startup-like environment.

Technology Stack

Physical Requirements

• Ability to work in a standard office environment and use a computer for extended periods.
• Ability to lift up to 50 lbs.
• Physical ability to rack servers, move equipment, crawl under desks, and manage Ethernet cabling.
• Flexibility to work on-call when necessary.
• This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands .
• AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.