Senior IT Engineer

Role overview

Responsibilities

• Install desktop and laptop operating systems, conduct mass deployments, and manage images; upgrade HDD/SSD and RAM across desktops, laptops, and all-in-ones.
• Deploy and integrate MacBooks and iMacs using Apple Business Manager and JAMF.
• Manage Microsoft 365 migrations, configurations, and deployments; implement zero-touch deployment using Intune and Autopilot.
• Design, configure, and troubleshoot Teams Rooms, AV setups, and unified communications platforms.
• Manage site work and AMC maintenance for AV and CCTV; support on-premises servers, storage, and RAID configurations.
• Oversee low-current and cabling projects, biometric and ID access-control implementations, and CCTV surveillance setups.
• Conduct site visits, assess client requirements, and prepare bills of materials and technical proposals for AMCs and project implementations.

Requirements and qualifications

• 5–10 years of hands-on IT support experience; UAE experience is preferred.
• A valid UAE driving license is required, with capability for frequent site visits.
• Strong expertise in Microsoft 365, Intune, Autopilot, JAMF, and Apple Business Manager.
• Solid understanding of networking, structured cabling, servers, storage, and RAID setups.
• Hands-on experience in AV, Teams, biometrics, and surveillance installations.
• Excellent verbal and written English communication skills.
• Project management, vendor oversight, and client-facing proposal and BOM preparation capabilities.

Pay

• Pay is AED 4,000–7,000 per month.

Work location

• Work location is in person.