Senior Internal Communications Officer

Key responsibilities include:

Developing and delivering creative communications and engagement campaigns

Providing strategic communications advice to directors, senior managers and project leads

Planning and delivering corporate staff events, webinars and engagement activities

Creating compelling content across digital and traditional channels, including video

Supporting organisational change and improvement programmes through effective and timely communication

Managing communications responses to corporate issues and reputational risks

Measuring and evaluating communications activity to improve outcomes and demonstrate impact

Supporting the Internal Communications Manager as a senior member of the team and helping to drive continuous improvement across the service.

You'll be an experienced communications professional with a track record of developing and delivering successful campaigns that engage diverse audiences and achieve measurable outcomes.

We're looking for someone who:

Has substantial experience in internal communications, employee engagement or corporate communications

Can provide confident strategic advice to senior leaders and stakeholders

Is an outstanding writer with excellent attention to detail

Has experience managing complex communications projects from planning through to evaluation

Is comfortable working in a fast-paced environment and handling competing priorities

Can think creatively, challenge constructively and identify innovative ways to engage audiences

Understands change communications and staff engagement best practice

Has experience producing content across a range of channels, including video and digital platforms

Has experience designing and delivering events and engagement activities

Brings strong political awareness and sound judgement when dealing with sensitive issues.

Croydon is London's largest borough by population and one of its most diverse. As we continue our improvement journey, effective communication and employee engagement have never been more important.

You'll join a friendly, supportive team that values creativity, collaboration and continuous learning. You'll have the opportunity to work on high-profile corporate projects, influence organisational culture and make a real difference to how our people experience work at Croydon Council.

Additional information

This is a full-time position (36 hours per week), based in central Croydon under the council’s hybrid working policy.

If you are interested, please look at the role profile for more information about the essential criteria that will be used to shortlist candidates.

If you have any questions, please email [email protected]

To view the role profile please Click here.