Senior Implementation Consultant

Key responsibilities

• You will work as part of a larger team supporting a client implementation of Alfa Systems, reporting into the Alfa Project Manager or Alfa Implementation Architect. With the support of the Alfa team, you will contribute to a specific area of the client project such as:
• Business analysis, including:
• Requirements gathering and documentation of user stories; working closely with our customers and software engineering teams to identify gaps and ensure new features satisfy customer requirements
• Participating in process mapping workshops and process documentation, including operational processes with significant accounting, reporting and integration impacts
• Configuring Alfa Systems to support customer requirements and business processes
• Support of accounting and finance workshops
• Application support, including:
• Defect investigation and triage, collaborating closely with our software engineering teams to ensure issues are resolved efficiently; performing QA and review of issues; understanding customer impacts and providing workarounds pending issue resolution
• Assisting our clients with ensuring test coverage and requirements traceability
• Data conversion, including:
• Participating in data mapping workshops; transform and load development; data reconciliation and troubleshooting
• Data conversion execution during the go-live event and prior dress rehearsals
• Training, including development of Alfa Systems training materials and training delivery
• You will be expected to take ownership of your area and may be responsible for the supervision and support of more junior consultants working in that area. You will work closely with both the client and the rest of the implementation team to ensure the success of both your specific stream and the overall project:
• Provide input into workstream and project planning
• Proactively identify risks & issues that might impact delivery timelines
• Continue to learn about Alfa Systems and the industries we support, sharing this knowledge with the broader company
• Report on progress, work within timelines, and monitor budget for your area of responsibility
• Develop exceptional relationships with members of the customer and Alfa teams through tact and diplomacy
• We would love you to have:
• Prior Business Analysis and/or Consultancy experience
• Knowledge or experience of software development life cycles (SDLC) and enterprise software implementation
• Proven problem solving abilities
• Excellent verbal and written communication skills
• Preferred:
• Prior experience working on an Alfa implementation
• Experience in the auto finance/equipment finance field
• What we’ll do for you
• Support you in flexible hybrid or remote working
• 24 days’ annual leave plus bank holidays and flexible cultural days
• Superannuation
• Provide private health insurance
• Support you with enhanced maternity, paternity and adoption leave with family-friendly policies
• Provide Income protection
• Provide Life, disability and worldwide travel insurance
• Expense up to $90 per month on home broadband