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SENIOR ICT ENGINEER

PROGER s.p.a.
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered 4 days ago
ICT infrastructure and servicesNetwork infrastructurePhysical and virtual serversMicrosoft ServerLinuxActive Directory

Full Job Posting

Position

Designs, starts up, and coordinates ICT services for new projects and orders, serving as the main technical reference for customers and project stakeholders.

Oversees the ICT service start-up cycle from requirements analysis and architecture definition to supplier coordination and project completion.

Ensures ICT infrastructure and services meet contractual requirements, company standards, agreed service levels, and cybersecurity requirements.

Project and service delivery

  • Manages customer technical relationships, interprets contractual scope, and converts customer requirements into ICT solutions.
  • Collects and formalizes technical, operational, and safety requirements; defines architecture for projects, offices, and operational headquarters.
  • Coordinates implementation and commissioning through go-live, including suppliers, integrators, telecom providers, and technology partners.
  • Monitors schedule, cost, technical scope, service levels, KPIs, and SLAs; maintains technical and operational documentation.
  • Defines service launch plans, coordinates technical teams, supports procedures and service models, and coordinates resolution of issues.

Technical knowledge

  • Knowledge and design experience across networks, physical and virtual servers, Microsoft Server, Linux, Active Directory, Microsoft Entra ID, and Microsoft 365.
  • Knowledge of cloud services, virtualization, backup and disaster recovery, endpoint and workstation management, endpoint security, and access management.
  • Knowledge of ticketing and IT Service Management systems, collaboration and communication services, voice, and VoIP.

Education and experience

  • Degree in computer science, engineering, or telecommunications, or equivalent professional experience.
  • At least 12 years of ICT experience, including starting or managing IT infrastructure and services and technical management of ICT projects.
  • Direct customer and stakeholder relationship experience, supplier coordination, and experience managing distributed or multi-site infrastructures.
  • International-context and complex-project experience is preferred.

Personal skills and language

  • Strong customer orientation, communication, technical leadership, multidisciplinary coordination, problem-solving, decision-making, autonomy, and ability to work toward priorities and goals.
  • Ability to work in international and multicultural contexts and interface with management, customers, technical teams, and suppliers.
  • Excellent written and spoken English is required.

About Proger

Proger is an international engineering firm working across infrastructure, urban development, health, energy transition, and related multidisciplinary projects.

The company describes a selection process based on experience, skills, and competencies and states its commitment to equal opportunity and gender equality.

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