Senior HRIS Analyst

The Opportunity

Key Responsibilities

• Systems & Quality Assurance
• * Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
• * Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
• * Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
• * Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels
• Process Analysis & Documentation
• * Analyze HR and workflows and system usage to support issue resolution, process clarity, and system improvements
• * Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
• * Prepare findings, test results, risks, and recommended options to support decision-making
• Stakeholder Interaction
• * Partner directly with HR team members and business stakeholders on questions and system needs
• * Escalate complex, cross-system, or out-of-scope issues through established channels
• * Operate effectively in an environment with frequent change, evolving priorities, and incomplete information
• Systems & Data Support
• * Maintain working knowledge of HR data structures, triggers, and behavior as they relate to business processes
• * Participate in cross-functional HR system support and harmonization initiatives

Qualifications

• Experience & Skills
• * 4+ years of experience supporting HR systems, with experience in Dayforce preferred
• * Familiarity with core Dayforce modules
• * Experience with system configuration, testing, troubleshooting, and production support
• * Comfortable working directly in technical tools and supporting live production environments
• Technical & Analytical
• * Strong Excel skills required
• * Familiarity with system logic, workflows, and data structures
• Other Requirements
• * Bachelor's degree in business, information systems, or a related field, or equivalent experience
• Compensation: $35.82/hr - $49.15/hr
• FSLA Status: Non-Exempt
• National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.
• Purpose : Give pets and the people who love them more quality years together
• Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.
• Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together